CUSTOMER CARE / ADMIN OFFICER AT ALPHAA.AFRICA - GRACE MONI LIMITED - ABUJA

About Company:

Grace Moni Limited is a financial services provider at the nexus of technology and professional financial services in Africa. We were birthed to address a gap in financial inclusion, in line with the Maya Declaration; a global initiative for responsible and sustainable financial inclusion that aims to reduce poverty and ensure financial stability for the benefit of all.

Alphaa.africa is a dynamic travel and tour company committed to providing exceptional travel experiences and customized tour packages for our clients.

We are recruiting on behalf of Alphaa.africa to fill the position below:

Job Description:

• Handle customer inquiries via phone, email, and in person.
• Manage travel bookings, reservations, and ticketing.
• Provide accurate information on travel packages, visa processes, and company services.
• Maintain client records, reports, and proper documentation.
• Support day-to-day administrative tasks within the office.
• Resolve complaints professionally and ensure customer satisfaction.
• Assist management in coordinating travel-related activities and operations.

Requirements:

• Minimum of OND/HND/B.Sc. in Business Administration, Tourism, or related field.
• Previous experience in Customer Service or Administrative roles is an advantage.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Passion for the travel and tourism industry

Salary

Application Closing Date: 15th January, 2026

Application Instructions:

Qualified candidates should send their CV to: Hr@gracemonilimited.com using "pplication – Customer care (Travel & Tour)" as the subject of the mail.

Note

• For more enquiries, WhatsApp: 07072555600 
• Candidates should be in Abuja for immediate Interview.