CLIENT RELATIONSHIP OFFICER AT CRITTERS VETERINARY CENTRE | RELATIONSHIP OFFICER JOBS IN LAGOS

About Company:

Critters Veterinary Centre is a foremost veterinary centre of experienced professionals who provide diagnosis, treatement, x-ray, grooming and boarding services. We continually improve our system in order to provide exceptional services to our Pawrents who entrust the health and care of their pets to us.

Job Description:

• The ideal candidate will manage all customer's requests for services and products offered in the organization, enlighten clients on features and benefits of goods or services to be purchased, and deliver excellent customer experience.

Key Responsibilities

• Respond to customer inquiries in a prompt and courteous manner.
• Provide relevant benefits and features of products and services offered.
• Documenting accurately all customer information on organization software.
• Process orders efficiently and accurately.
• Providing timely and consistent feedback to customers.
• Soliciting and resolving customer complaints within the defined resolution timeframe.
• Upselling and cross-selling to clients on products and services.
• Maintain a clean ambiance of the working station and environment.

Requirements:

• Minimum of BSc / HND in any field of study.
• 0-2 years experience as a customer support or customer service officer.
• Excellent communication, reporting, and interpersonal skills.
• Active listening skills.
• Must be comfortable with pets (dogs & cats).
• Soft Skills requirement.
• Emotional Intelligence.
• Team player.
• Prmoximity to Lekki is an advantage.

Salary

Application Closing Date: 30th June, 2026

Application Instructions:

Click the button below to apply
 

Note: Only qualified candidates will be contacted.