CHIEF OPERATING OFFICER AT FIRST EXCELSIA PROFESSIONAL SERVICES LIMITED

About Company:

FirstExcelsia is a firm of highly versatile and renowned Human Resources, Organisational Development and Management consultants 

Job Description:

• Lead end-to-end daily operations, ensuring timely deliveries and SLA compliance.
• Develop and enforce SOPs for dispatch, rider management, and client onboarding.
• Monitor operational KPIs (delivery success rate, average delivery time, cost per trip).
• Coordinate with Finance, Rider Ops, and CX teams to align performance targets
• Develop regional expansion strategy and operational scaling plans.
• Manage budgets, vendor contracts, and logistics partnerships.
• Ensure compliance with transport, EV, and safety regulations.
• Responsible for overall Company revenue

Requirements:

• Bachelor’s Degree in Operations, Logistics, or Business Management.
• 8–12 years in transport/logistics; experience in courier/ transport/ logistics companies is preferred.
• Proven experience managing large fleets and multi-site logistics.
• Strong analytical and leadership skills
• MBA is seriously considered.

Salary

Application Closing Date: 24th November, 2025

Application Instructions:

Interested and qualified candidates should send their CVs to: talentsearch@firstexcelsia.com using "Chief Operating Officer" as the subject of the mail.