CALL CENTRE REPRESENTATIVE AT DIQAM | CALL CENTRE JOBS IN KANO

About Company:

Diqam is coined from the word adika meaning just, righteous, gentle and progressive. We're all about a solution oriented agency offering solutions to differs needs in consultancy, sales and distribution. Our aim is to provide just, gentle, righteous and progressive solutions to business goals of various organisations.

Job Description:

We are looking for a reliable, fast-learning, and professional Call Centre Representative to join our team in Sabon-Gari. As the voice of our company, you will handle customer inquiries, provide clear information, and ensure every customer interaction is positive. This is an excellent opportunity for a candidate who is comfortable with digital communication tools, is fluent in both English and Hausa, and is looking to build a career in a dynamic, full-time role.

Requirements:

• Customer Interaction: Provide professional, courteous assistance to customers via phone and digital platforms.

• Multilingual Support: Communicate effectively and fluently in both English and Hausa to ensure customer needs are clearly understood and met.

• Digital Communication: Utilize WhatsApp proficiently to handle customer queries, share information, and manage ongoing support requests.

• Fast Learning: Quickly master our service offerings, company policies, and internal communication protocols to resolve issues efficiently.

• Problem-Solving: Address customer concerns with patience and accuracy, ensuring high levels of satisfaction.

Qualifications and Skills:

• Languages: Fluent in both English and Hausa.

• Digital Proficiency: Strong working knowledge of WhatsApp for business communications.

• Location: Must reside within Sabon-Gari or its immediate environs.

• Profile: Female candidate.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: diqam.solutions@gmail.com using the Job Position as the subject of the mail.

Note: For more inquiries WhatsApp: 08035851997.