BUSINESS DEVELOPMENT MANAGER AT CROWNING POINT HOSPITALITY SOLUTIONS LIMITED

About Company:

CrowningPoint Hospitality Solutions Limited is a premier hospitality consulting and management company dedicated to delivering innovative, tailored solutions for the hospitality and service industry. With a deep understanding of market dynamics and global best practices, we empower hotels, resorts, restaurants, and related businesses to achieve operational excellence, enhance guest experiences, and maximize profitability.

At CrowningPoint, we specialize in strategic advisory, operational management, staff training and recruitment, brand positioning, and pre-opening support. Our team of seasoned industry experts brings a wealth of experience and a passion for excellence, ensuring that each client receives customized, data-driven strategies designed to meet their unique needs and goals.

Our mission is to be the trusted partner of choice in the hospitality sector, driving sustainable growth and elevating service standards across every level of operation. Whether you’re launching a new venture or seeking to revitalize an existing property, CrowningPoint Hospitality Solutions Limited is committed to guiding you to the pinnacle of success.

We are recruiting to fill the position below:

Job Description:

• To respond pro-actively towards the hotel business requirements
• To research new sales leads and contacts
• To ensure close liaison with key corporate accounts through regular contact, networking and visit
• To take reservations and seek closure on enquiries & sales calls
• To actively update the team on Competition statistics and information
• To analyze and act on the information provided
• To attend to guest queries and complaints
• To liaise with all departments on clients requirements
• To entertain key account client through dinners, hampers and cocktail
• To ensure effective communication between Sales department and Operational departments
• To ensure function sheets are prepared and communicated to operational departments timely
• To ensure the Sales plan activities calendar is followed and update Management on results
• To ensure all promotions are prepared and advertised timely
• To attend and represent the organization at trade shows and conventions
• To ensure the Commission/PR report is submitted timely for processing
• To prepare daily, weekly and end of month reports and any other statistical information as required
• To be responsible for the preparation of statistical performance and forecast on a daily, weekly and/or monthly basis and to assist in the preparation for the Sales & Marketing department
• To maintain Standard Operating Procedures for the Sales & Marketing departments
• To ensure lively and informative briefings are conducted with the team at the start of each shift
• To train, develop and motivate the staff in order to achieve high levels of productivity
• To ensure the team members are looking presentable with clean, ironed uniforms at all times and that team members are wearing name badges at all times
• To ensure company policies and procedures are understood and adhered to by the team members at all times
• To manage team members annual leave days throughout the year effectively and according to the level of hotel business
• To carry out appraisals for Sales & Marketing Department
• To ensure the succession plan is in place within the department and in used as a guidance for training and exposure
• To ensure any faulty equipments or lightings are reported to the Maintenance department and to follow up
• To conduct any other reasonable duty as per Management instructions.

Requirements:

• Interested candidates should possess a Bachelor's Degree with 10 years work experience.

Salary

Application Closing Date: 31st August, 2025

Application Instructions:

Interested and qualified candidates should send their CV to: crowningpointhospitalityltd@gmail.com using the job title as the subject of the mail