TRAINING AND ONBOARDING OFFICER AT GAMMA MOBILITY LIMITED

About Company:

Gamma Mobility is a mobility-fintech company fueling the dreams of gig workers across Africa. We empower riders and drivers with vehicles and financial services through innovative solutions and strategic partnerships. With thriving hubs in Nigeria and Ghana, we're rapidly expanding and we would like you to be a part of our journey.

We are recruiting to fill the position below:

Job Description:

• As a Training and Onboarding Officer, you will be responsible for effectively managing the deployment and onboarding process for new leads.

Responsibilities

• ​Engage leads for deployment and training.
• Conduct and take riding test scores.
• Deployment of leads on the Gamma Mobility dashboard.
• Deployment of leads on partner(s) platform.
• Register new riders and verify their information, ensuring it aligns with Gamma standards.
• Guide riders through the onboarding process and familiarise them with tools for success.
• Promote the Gamma brand and inspire enthusiasm among drivers.

Requirements:

• Bachelor's degree in any discipline
• 1-3 years experience in onboarding, training, customer success, or field operations, ideally in fintech, mobility, or logistics.
• Strong interpersonal and communication skills for engaging with drivers and customers.
• Proactive, detail-oriented, and capable of working in a fast-paced, dynamic environment.
• Familiarity with ride-hailing platforms and the ability to train customers on platform-specific requirements.

Salary

Application Closing Date: Not specified

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY