SOCIAL MEDIA & COMMUNITY MANAGER AT VERIFYME NIGERIA | SOCIAL MEDIA & COMMUNITY MANAGER JOBS IN LAGOS

About Company:

VerifyMe Nigeria (VMN) is a licensed ID authentication and e-KYC service company helping Nigerians grow with trust, through identity verification and authentication. In 2022, VerifyMe launched QoreID to offer data as a service across multiple countries in Africa. QoreID provides businesses with trusted identities and consumer analytics for customer onboarding and profiling or for compliance purposes.

Job Description:

• The Social Media Manager oversees platform strategy, publishing, community management, and analytics for assigned brands.
• The role ensures consistent engagement and channel growth while supervising the junior social role.

Key Responsibilities
Channel Management:

• Develop and execute platform strategies for VerifyMe and Pluto.
• Schedule and publish content across platforms.
• Optimize posting times, formats, and audience engagement.

Community Management:

• Maintain positive brand sentiment.
• Respond to comments, messages, and mentions.
• Escalate customer issues to Sales or Customer Support.
• Escalate marketing or PR issues to Snr Marketing Manager

Event Coverage & On-Ground Support:

• Attend physical events, activations, and agent recruitment activities.
• Liaise with the Creative Team (Strategist, Creative Lead and/or Video/Motion Designer) for best practices on type of content, shot lists, angles, and content quality.
• Capture behind-the-scenes content, short interviews, and social moments.
• Provide real-time posting support during events when required

Analytics & Oversight:

• Prepare weekly and monthly analytics reports.
• Review and QA the Junior Social Media Manager’s analytics.
• Share insights with Senior Marketing Manager.

Team Support:

• Guide junior staff on best practices and workflow.
• Ensure calendars, posting schedules, and trackers are updated years in brand strategy or creative strategy roles.

Requirements:

• Minimum of 4 years’ experience in social media management, content creation, or community management, with a proven ability to grow and engage online communities.
• Strong working knowledge of major social media platforms, including Instagram, LinkedIn, X (Twitter), Facebook, YouTube, and TikTok.
• Experience in developing and executing social media strategies, including content planning, publishing, and audience engagement.
• Proven ability to identify and engage creators, brand advocates, and influencers to drive brand awareness and conversations.
• Strong analytics and reporting skills, with the ability to interpret performance data and generate actionable insights.
• A strong eye for visual storytelling and content quality; familiarity with basic graphic design or video editing tools is an advantage.
• Comfortable balancing creative thinking with data-driven decision-making.
• Experience using social media management and listening tools such as Hootsuite, Sprout Social, Buffer, or Meta Business Suite.
• Working knowledge of SEO principles, keyword research, and digital analytics tools such as Google Analytics.
• Excellent communication, writing, and community engagement skills.

Salary

Application Closing Date: 07th April, 2026

Application Instructions:

Interested candidates should send their CV to: Jobs@verifyme.ng using the job title as the subject of the mail.