RETAIL OPERATIONS MANAGER AT TIVANA WORKFORCE | RETAIL OPERATIONS JOBS IN ABUJA

About Company:

Tivana Workforce is a workforce solutions company that provides services that unlock the full potential of human capital to drive business excellence and growth in an ever-evolving marketplace. Our Services include Staffing and Recruitment, Workforce Management, Training and Development, Technology Solutions, HR Consulting, Team Retreat Planning and Specialized services

Job Description:

• To oversee daily retail operations, drive sales growth, ensure excellent customer service, manage store teams, and maintain operational efficiency and profitability across retail locations.

Key Responsibilities

• Manage day-to-day store operations and ensure compliance with company standards.
• Drive sales performance and achieve revenue targets.
• Supervise, coach, and develop retail staff.
• Ensure exceptional customer service and customer satisfaction.
• Monitor inventory levels, stock control, and loss prevention.
• Manage store budgets, expenses, and profitability.
• Implement operational policies, procedures, and best practices.
• Analyze performance reports and recommend improvements.

Requirements:

• Bachelor's Degree in Business Administration, Retail Management, or related field.
• 5+ years of retail operations experience, including supervisory responsibilities.
• Strong leadership, sales, customer service, and analytical skills.
• Proficiency in retail management systems and Microsoft Office.

Key Competencies:

• Leadership & Team Management
• Sales & Business Development
• Customer Service Excellence
• Inventory & Stock Management
• Financial Management
• Problem Solving & Decision Making
• Communication & Relationship Management

Salary

Application Closing Date: 18th June, 2026

Application Instructions:

Candidates should send their CV and photograph to: tivanaworkforce@gmail.com Using the job title as your email subject