RESTAURANT CASHIER AT THE PLACE - SMACKERS LIMITED | CASHIER JOBS IN LAGOS

About Company:

The Place is a fast growing, world class, and dynamic, multi-billion Nigerian conglomerates, established and managed by a team of professionals with decades of management consulting and accounting experience/ training from Arthur Andersen (now KPMG in Nigeria). We are a profitable player in the QSR sector of the Hospitality industry in Nigeria with great prospects and staff strength of over 1000 employees. Currently, our operations span across 17 locations in Lagos and Abuja, Nigeria, with rapid expansion plans to penetrate more locations in the short to medium term.

Job Description:

We are seeking a high-energy and versatile Restaurant Cashier to serve as the final touchpoint of our guest experience in Ikeja. In the fast-paced Lagos hospitality sector, a cashier is more than a horizontal processor of payments, they are the "Ambassador of the Final Impression." This role is designed for an "Energetic Service Professional", an intelligent individual (SSCE/OND) between 18–25 years old who can blend numerical accuracy with a charming, attentive service style.

Your mission is to ensure every guest departs with a smile and a receipt. You will be responsible for the entire point-of-sale lifecycle: from executing "Suggestive Selling" techniques that drive average check growth to managing swift resolution for customer inquiries. If you possess a "Hygiene-First" mindset and the professional grit to work in a high-volume team environment, we want you to be the face of our service.

Requirements:

1. Revenue Integrity & Transactional Mastery

• Precision POS Entry: Ensure every sales entry is correctly captured in the system, with corresponding receipts issued to guests without delay.

• Suggestive Selling: Actively use your product knowledge to recommend add-ons, sides, or premium pairings, directly contributing to the restaurant’s daily revenue targets.

• Cash Governance: Maintain an organized and secure cash drawer, ensuring that physical cash, card payments, and digital transfers reconcile perfectly at the end of every shift.

2. Guest Diplomacy & Experience Management

• Charming Service Delivery: Provide passionate and attentive service, ensuring guests are greeted and handled with the highest level of courtesy.

• Swift Resolution: Act as the first line of defense for customer complaints, providing immediate, professional solutions to ensure guest satisfaction remains high.

• Product Advocacy: Maintain a deep understanding of the menu, ingredients, and daily specials to answer guest inquiries confidently and accurately.

3. Operational Standards & Hygiene

• Sanitation Stewardship: Maintain an excellent level of personal and workstation hygiene at all times, adhering to the restaurant’s professional appearance standards.

• Team Synergy: Work seamlessly with the kitchen and floor staff to ensure the "Order-to-Payment" flow is frictionless and fast-paced.

• Local Knowledge: Leverage your understanding of the Lekki, VI, or Ikeja customer landscape to provide a personalized service touch that resonates with local guests.

Qualifications and Skills:

Professional Profile

• Age Bracket: Must be between 18 – 25 years old.

• Education: Minimum of SSCE; Maximum of OND.

• Experience: Previous hospitality experience is a plus but not compulsory (we value attitude and energy).

• Location: Must reside in or be able to commute easily to Ikeja (or Lekki/VI as specified).

Core Competencies

• Numerical Grit: Ability to handle cash and digital transactions quickly and accurately.

• Interpersonal Charisma: A naturally friendly and diplomatic demeanor with excellent communication skills.

• Suggestive Sales Skill: A proactive mindset for identifying opportunities to upsell menu items.

Salary

Application Closing Date: Not specified

Application Instructions:

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