About Company:
Hope Payment Service Bank Limited (Hope PSBank) is Nigeria’s premier Digital-first Bank. Incorporated in September, 2019, Hope PSBank leverages digital technologies to deliver inclusive financial services.
Our belief is that everyone irrespective of education, social or economic status and location should have access to financial and payment services with ease and convenience. We seek to provide the 4As - Accessibility, Affordability, Availability and Awareness of Digital Financial Services.
With Hope PSBank, every mobile telephone user can easily enjoy instant digital financial and payment services with his or her phone number as account number and also a means of payment across all channels – person-to-person on personal devices, web, merchants’ points of sale, automated teller machines and agency outlets.
All transactions on our platforms are gladly settled into accounts of our community of users and customers with any bank of their choice. These are borne out of our philosophy that competition is about service to customers and not about alternative service providers who we view as partners in the service of customers and not as competitors.
Job Description:
- Ensure the Regional Office operates optimally.
- Recruit and manage Agent Managers/Agents.
- Opens accounts for customers in line with KPI.
- Drive accounts/Agents’ transactions for revenue generation and profitability to the bank.
Key Responsibilties
- Create awareness of Hope PSBank Products and services.
- Ensure the Regional Sales Officers meet weekly/Monthly targets in terms of Agent recruitment and account opening.
- Ensure branches properly train the new agents before onboarding.
- Monitor and manage agent transactions in various locations.
- Work closely with IT and vendors to make sure that the product works optimally.
- Drive activity and usage of Hope PSBank accounts.
- Initiate marketing and communication strategies to increase sales that are Regional specific.
- Manage ongoing marketing and promotional activities.
- Supervise, monitor , and measure the activities of Regional Staff.
- Analyzing performance and drawing up action plans.
- Researching current industry/market trends and using knowledge for business improvement.
- Ensure continued growth of the bank Agents.
- Train agents on new services introduced by the bank.
- And any other duties that might be assigned from time to time.
Requirements:
- A minimum of a first degree in any discipline is required.
- M.Sc./MBA will be an added advantage.
Experience:
- Minimum of 7 years’ experience in Financial Services organisation, Mobile Money, Sales, Telcos, and Aggregators sectors.
Skills Necessary for this function:
- Agent Network Management
- Business Strategy and Plan
- Team management and motivation to deliver result
- Sales and Product Management experience
- Analytics and data mining skills
- Knowledge of MS Office Suite
- Budgeting and Reporting
- Basic Project management skills
- Knowledge of the Agency Banking ecosystem
- Team player
- Good leadership and people skills.
- Excellent time management.
- Great networking abilities.
- Ability to work on different projects simultaneously.
- Ability to clearly communicate any performance concerns to management and make recommendations
Salary
Very attractiveApplication Closing Date: 22nd May, 2026
Application Instructions:
Candidates should forward their CV to: recruitment@hopepsbank.com using the job title as the subject of the email.
Job Information
Deadline
22/05/2026
Job Type
Full-time
Industry
Banking
Work Level
Experienced
City
Yola
State
Adamawa
Country
Nigeria