IT SUPPORT OFFICER AT BIASE PLANTATIONS LIMITED | IT SUPPORT OFFICER JOBS IN CROSS RIVER

About Company:

Biase Plantations Limited is a subsidiary of Wilmar International Limited, Singapore, one of Asia’s leading agribusiness groups. Incorporated on 9 February 2011, Biase Plantations Limited has established itself as a major player in Nigeria’s palm oil industry. The company operates an integrated oil palm project in Cross River State, Nigeria, covering over 34,000 hectares of plantations and a state-of-the-art palm oil mill. It stands as a cornerstone of Nigeria’s palm oil sector, combining large-scale plantation management with advanced processing facilities, and contributing to both local and global agribusiness growth.

Job Description:

• This role is responsible for providing 1st level technical support to all IT infrastructure related issues and requests from the business.

Principal Responsibilities

• Responsible for all IT infrastructure related matters in Local Entity.
• Providing L1 support for all IT Infra-related issues:
  • End User computing (Including IT Hardware & software deployment and support to end users & Endpoint devices + End point security).
  • Networks & Security (Including LAN, WAN, Voice, Wireless).
  • Servers (Including Functional servers, Application Servers, Data backup, Disaster Recovery).
  • Physical Security (CCTV System, Access control System and Electric Fence).
  • IT Administration (Aligning with Business requests and management, IT Procurement, IT Outsourcing, IT Training, IT Documentation, Asset management, Asset maintenance, IT asset Life cycle management).
  • IT Projects (Including IT Infra projects and providing support to other IT projects such as SAP, TWMS, UWB, ePMS, PIMS, DMS-SFA etc.).

Requirements:

• Qualifications – Bachelor’s Degree in Information Technology, Computer Science or any Computer related course.
• Experience – 1-2 years of relevant work / management experience.

Key Technical Skills:

• Experience in Deployment, Configuration, Management & providing technical support of the Network Infrastructure.
• Experience in Deployment, Configuration, Management & providing technical support of Server Infrastructure.
• Experience in deployment, Configuration, Maintenance of Endpoint Devices & Application such as Desktop PCs, Laptops, Printers, scanners, mobile devices, Software applications etc.
• Experience in providing support for Application & Database Systems for Websites/Web & Application servers.
• Experience in Design, Implementation & Administration of Physical security solutions which include CCTV, Access control and Electric fence system.
• Experience in IT Procurement such as providing technical validation of quotes and BOM.
• Experience in IT Outsourcing & Vendor Management
• Work experience in supporting IT projects.
• Experience in documentation and preparing reports.

Other Skills:

• Strong communicational, Project Management, and Analytical Abilities.

Professional Certification:

• At least MCSA or MCSE, CCNA and any other related Associate level certifications.

Competencies:

• Teamwork, problem solving, Customer Service and leadership.

Salary

Application Closing Date: 22nd May, 2026

Application Instructions:

Candidates should send their CV, Application Letters and other relevant documents / credentials to: abigail.inang@ng.wilmar-intl.com & ekemini.dick@ng.wilmar-intl.com using the Job Title as the subject of the mail.
Or
Hand-deliver Applications to:
The General Manager,
Biase Plantations Limited, CalaroEstate,
Mbarakom, Akamkpa Local Government Area,
Cross River State.