IT PERSONNEL AT AUREOLE CONSULTING LIMITED | IT JOBS IN LAGOS

About Company:

Aureole Consulting Limited - We are a leading Pan African HR Consulting organization. We specialize in talent acquisition services, Outsourcing Services, Executive Search, Social Media Job Advertisement, writing job and scholarship application documents, and HR consulting. Our aim is to revolutionize HR consulting in Africa.

Job Description:

We are seeking a proactive and detail-oriented IT Support Personnel to manage the company’s daily technical operations. In this role, you will be the first point of contact for all technology-related issues, ensuring that our hardware, software, and network infrastructure function seamlessly. You will play a critical role in maintaining operational efficiency by providing rapid troubleshooting and ensuring that our staff has the digital tools they need to succeed.

The ideal candidate is a hands-on problem solver who can navigate both hardware repairs and software configurations with ease and professionalism.

Requirements:

Technical Support & Troubleshooting

• First-Line Support: Provide basic technical assistance to staff regarding computers, printers, software applications, and internet-related issues.

• Problem Solving: Diagnose and troubleshoot hardware and software malfunctions, implementing effective solutions in a timely manner.

• Deployment: Install and configure new computer systems, peripheral devices, and business applications across the organization.

Network & Systems Administration

• Connectivity Management: Monitor and maintain office internet and network connectivity to ensure zero downtime.

• Account Management: Assist in the setup and management of company emails, internal systems, and user accounts.

• Virtual Support: Facilitate the setup of office technology for virtual meetings and internal presentations.

Asset Maintenance & Security

• Equipment Care: Perform regular maintenance on company laptops, desktops, and other IT hardware to extend asset lifecycles.

• Data Protection: Execute daily data backups and ensure adherence to basic cybersecurity best practices.

• Response Time: Respond to all IT-related tickets and emergency requests with a high sense of urgency and accuracy.

Qualifications and Skills:

Education & Experience

• Degree: OND, HND, or B.Sc. Degree in Computer Science, Information Technology, or a related field.

• Experience: Previous experience in a technical support or IT helpdesk role is a significant advantage.

Technical & Professional Skills

• Software: Proficiency in Microsoft Office 365 and general IT support tools.

• Hardware: Demonstrated ability to troubleshoot common hardware issues (PCs, printers, routers).

• Communication: Good interpersonal and communication skills, with the ability to explain technical concepts to non-technical staff.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: careers@aureole.ng using the Job Position as the subject of the email.