GENERAL MANAGER AT BLUEPEAK HR SERVICES | GENERAL MANAGER JOBS IN RIVERS

About Company:

BluePeak HR Services is a trusted Human Resources consulting firm delivering recruitment and personnel management solutionsto organizations across diverse industries in Nigeria. With manyyears of proven experience, we partner with businesses to build high-performing teams and implement sustainable HR practices that drive growth.

Job Description:

We are seeking a formidable and visionary General Manager (GM) to take full operational and commercial command of our multi-unit hospitality company. This is a high-stakes leadership role requiring a professional who can seamlessly navigate the distinct vibes and operational demands of a premium Restaurant, high-energy Lounge, high-volume Event Centre, and artisanal Café/Bakery.

As the GM, you will be the architect of our guest experience and the guardian of our profitability. You will lead a diverse team of department heads, providing the strategic direction necessary to scale revenue while maintaining the meticulous standards of service and cost control that define a world-class hospitality brand.

Requirements:

1. Multi-Unit Operational Excellence

• Synchronized Operations: Oversee the daily ecosystem of all four business units, ensuring each maintains its unique identity while adhering to group-wide excellence.

• SOP Governance: Establish, implement, and audit Standard Operating Procedures (SOPs) across all units to ensure consistency in service, hygiene, and product quality.

• Customer Journey Mapping: Monitor service delivery in real-time, resolving operational bottlenecks to ensure a 5-star customer experience across all touchpoints.

2. Financial Stewardship & Revenue Growth

• P&L Command: Develop and manage complex budgets, forecasts, and financial targets, with a relentless focus on bottom-line profitability.

• Aggressive Cost Control: Monitor Food & Beverage (F&B) costs, labor ratios, and operational overheads to minimize waste and maximize margins.

• Growth Strategy: Partner with marketing teams to drive revenue through innovative sales strategies, corporate event bookings, and promotional campaigns.

3. Leadership & Regulatory Compliance

• Talent Mentorship: Supervise and mentor unit managers and department heads, fostering a culture of accountability, professional growth, and high performance.

• Compliance Oversight: Ensure the business remains 100% compliant with Nigerian regulatory requirements (Health & Safety, NAFDAC, Liquor Licensing, etc.).

• Change Management: Lead the business through growth phases, implementing modern hospitality technologies (POS, Inventory Management) to enhance efficiency.

Qualifications and Skills:

Professional Profile

• Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Experience: Minimum of 10 years in the hospitality industry, with 3–5 years specifically in a Senior Management role.

• Domain Mastery: Proven success in managing multi-unit operations (e.g., combining fine dining, nightlife, and events).

• Environment IQ: Direct experience working in Nigeria’s hospitality landscape is highly desirable.

Core Competencies

• Financial IQ: Deep understanding of budgeting, P&L analysis, and financial forecasting.

• Crisis Management: Ability to remain decisive and calm in high-pressure operational environments.

• Strategic Vision: Ability to translate high-level business goals into daily operational wins.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: hr.bluepeak@gmail.com using the Job Position as the subject of the mail.