About Company:
Fort Knox Outsourcing was set up to cater to the growing need of businesses in Nigeria to reap the economic, strategic and operational benefits offered by outsourcing. We act as a “Third Party Service Provider” that Source, Select, and Second employment ready workforce in line with client specifications to meet their talent needs as quickly as possible!
Job Description:
- The First Money Sales executive will oversee and manage a network of POS agents, ensuring smooth daily operations, optimal transaction performance, and excellent customer service delivery.
- The role requires strong supervision, field monitoring, and operational coordination.
Key Responsibilities
- Supervise and support POS agents to ensure efficient daily transactions
- Monitor agent liquidity (cash/float levels) and escalate shortages promptly
- Ensure POS terminals are functional and report faults or downtime
- Track daily transactions and prepare performance reports
- Resolve customer and agent complaints quickly and professionally
- Conduct routine field visits to agent locations for monitoring and support
- Train new and existing agents on POS usage, compliance, and fraud prevention
- Ensure adherence to company policies, KYC, and regulatory standards
- Identify and report suspicious or fraudulent transactions
- Drive agent productivity, retention, and network expansion
- Serve as a liaison between agents and management.
Requirements:
- Minimum of OND / HND / BSc in any related field
- 1–3 years experience in POS operations, fintech, or agent banking
- Strong leadership and supervisory skills
- Good understanding of POS transactions and financial operations
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet targets
- Basic knowledge of Microsoft Excel/reporting tools
- High level of integrity and attention to detail
- Age not more than 30years.
Key Skills:
- Team supervision & coordination
- Problem-solving and conflict resolution
- Field operations management
- Customer service orientation
- Analytical and reporting skills
- Work Structure
- Field-based role (movement within Falomo & Awolowo axis)
- May require weekend or extended hours based on operational needs.
Salary
N215,000 monthly.Application Closing Date: 30th June, 2026
Application Instructions:
Interested candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Title and location as subject of the mail.
Job Information
Deadline
30/06/2026
Job Type
Full-time
Industry
Sales
Work Level
Experienced
City
Victoria Island
State
Lagos
Country
Nigeria