CUSTOMER SERVICE SALES REPRESENTATIVE AT INTERNATIONAL GOLDEN EDGE TRADING

About Company:

International Golden Edge Trading (IGET) Limited is an e-commerce startup in Abuja

Job Description:

• Respond to customer inquiries via phone, email, and social media
• Provide timely updates on order status, shipping, and delivery
• Resolve issues with orders, payments, and returns
• Maintain accurate records of customer interactions
• Collaborate with teams to resolve customer complaints
• Meet customer service standards and performance metrics

Requirements:

• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and meet deadlines
• Fluency in English, with knowledge of local languages a plus
• Proficiency in CRM Software.

Qualifications and Skills:

• BSc Degree / HND in a related field (e.g., Business, Marketing, Communications)
• 2+ years of customer service experience (e-commerce experience is a plus!)

Salary

Application Closing Date: 31st January, 2026

Application Instructions:

Interested and qualified candidates should send their CV and cover letter to: hr@igoldenedge.com using the Job Title as the subject of the email.