CUSTOMER SERVICE REPRESENTATIVE AT MYAFRIMALL LOGISTICS LIMITED | CUSTOMER SERVICE JOBS IN LAGOS

About Company:

Myafrimall Logistics Limited is a Nigerian logistics and delivery company providing end‑to‑end services from pick‑up to final delivery for individuals, families, and businesses. With branches across key locations, we handle air andseashipments, supported by a structured operations team and responsive customer service. Guided by our vision “To be the heartbeat of global trade”, we focus on reliability, accessibility, and building long‑term trust with our customers.

We are recruiting to fill the position below:

Job Description:

• Attend to online customers and handle enquiries professionally.
• Process shipments and provide accurate information on services and charges.
• Respond promptly to customer complaints and follow up until resolution.
• Maintain proper documentation of transactions and customer interactions.
• Ensure a positive customer experience aligned with company standards.
• Support daily branch operations as required.

Requirements:

• Minimum of OND / HND / B.Sc. qualification.
• Prior experience in customer service (logistics experience is an advantage).
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple customers.
• Basic computer literacy.
• Must reside within or close to Ojodu Berger and its environs.

Salary

Application Closing Date: 10th March, 2026

Application Instructions:

Candidates should send their CV to: hr@myafrimall.com using "CSR – Ojodu Berger" as the subject of the mail.