CALL CENTRE OFFICER AT ASPIRE HMO | CALL CENTRE JOBS IN LAGOS

About Company:

Aspire HMO is an established health maintenance organization (HMO) focused on providing affordable, accessible and high-quality healthcare services to individuals and businesses in Nigeria. With the increasing demand for health insurance and the need for improved healthcare delivery in Nigeria, Aspire HMO aims to bridge the gap between healthcare providers and enrollees, ensuring that everyone has access to essential health care services. With a strong business plan, experienced management, and a commitment to excellence, Aspire HMO will contribute to improving healthcare access and outcomes in Nigeria.

Job Description:

• We are looking for a motivated Call Centre Officer to join our team in Lagos, Nigeria. The successful candidate will be responsible for providing exceptional customer service and support to our clients through various communication channels.

Key Responsibilities

• Handle inbound and outbound calls, addressing customer inquiries and resolving issues promptly.
• Maintain accurate records of customer interactions and transactions.
• Provide information about products and services to enhance customer satisfaction.
• Collaborate with team members to improve service delivery and customer experience.

Requirements:

• Candidates should possess relevant academic qualifications with a minimum of 1 year relevant work experience
• NYSC completed (where applicable)
• Industry experience is an added advantage.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested candidates should send their CV to: recruitment@aspirehmo.com using the Job Title as the subject of the email.