BRANCH MANAGER (MICROFINANCE) AT BRIDGEMEAD LIMITED

About Company:

Bridgemead HR provides customized HR solutions to optimize workforce productivity and profitability. Our expert trainers design bespoke training programs, innovative HR strategies, and efficient payroll systems tailored to each client’s unique needs.

We are recruiting to fill the position below:

Job Description:

• Develop and execute branch business strategies to achieve set financial targets.
• Drive deposit mobilization, credit growth, and revenue diversification initiatives.
• Expand the branch’s customer base and market share through proactive marketing and partnerships.
• Promote cross-selling of bank products and services to enhance customer value.
• Supervise loan processing, disbursement, monitoring, and recovery activities.
• Maintain a healthy loan portfolio by ensuring PAR (Portfolio at Risk) remains below 5%.
• Enforce compliance with credit policies, risk assessment standards, and CBN regulations.
• Identify, evaluate, and mitigate operational and credit risks across branch activities.
• Oversee all daily branch operations, including cash management, account opening, and service delivery.
• Ensure strict adherence to AML/CFT, KYC, and other regulatory and internal control standards.
• Implement and monitor operational policies to ensure efficiency and accountability.
• Liaise with auditors, regulators, and stakeholders to maintain a positive compliance record.
• Lead, coach, and develop branch staff to achieve individual and team performance goals.
• Conduct regular team meetings to review targets, performance gaps, and improvement plans.
• Support HR processes including recruitment, onboarding, appraisal, and discipline.
• Foster a culture of teamwork, accountability, and continuous improvement.
• Ensure excellent customer service delivery and prompt resolution of complaints.
• Build and sustain strong relationships with key customers and community stakeholders.
• Track branch financial performance and prepare timely weekly and monthly reports.
• Analyze variances and recommend corrective actions to achieve set goals.
• Identify opportunities for operational improvement and digital transformation.

Requirements:

• Education: Bachelor’s degree in Business Administration, Finance, Economics, or related field (MBA is an added advantage).
• Minimum of 5–7 years of banking experience, with at least 3 years in a supervisory or managerial role.
• Strong knowledge of banking operations, credit management, and regulatory frameworks.
• Proven leadership, analytical, and interpersonal skills.

Salary

Application Closing Date: Not specified

Application Instructions:

Qualified candidates should send their CV and Cover Letter to: Career.bridgemeadnghr@gmail.com using the Job Title as the subject of the email.