BANK TELLER JOB AT KIMBERLY RYAN LIMITED | BANK TELLER JOBS IN LAGOS & AKWA-IBOM

About Company:

Kimberly Ryan Limited is a leading HR consulting firm in Africa with a global footprint across Nigeria, Ghana, Kenya, Sierra Leone, Uganda, and the United Kingdom. We offer comprehensive human resources and advisory services that help businesses scale, streamline operations, and maximize workforce performance.

Job Description:

We are seeking meticulous, customer-focused, and highly professional Bank Tellers to join our retail banking team. As the most frequent point of contact for our clients, you are the face of the institution. Your mission is to execute financial transactions with surgical precision while ensuring every customer leaves with a positive impression of our service standards.

In this role, you will manage high-volume cash operations, process diverse financial instruments, and serve as a frontline guardian against fraud. If you have 1–3 years of banking experience, a completed NYSC, and an unwavering commitment to integrity, we invite you to grow your career with a leading financial institution.

Requirements:

1. High-Precision Transaction Processing

• Cash Management: Efficiently process deposits, withdrawals, and vault transfers, ensuring that the physical cash position always matches the digital ledger.

• Instrument Verification: Scrutinize checks, money orders, and other financial instruments for authenticity to prevent losses and fraudulent activity.

• System Accuracy: Execute entries into the Core Banking Application (CBA) with 100% accuracy to ensure seamless end-of-day balancing.

2. Customer Experience & Relationship Management

• Service Excellence: Provide fast, friendly, and professional service to minimize wait times and maximize customer satisfaction.

• Needs Identification: Proactively identify customer needs and cross-sell/refer bank products and services (e.g., mobile app adoption, savings accounts) to the appropriate sales teams.

• Issue Resolution: Handle basic customer inquiries and complaints professionally, escalating complex issues to the Head of Operations when necessary.

3. Compliance & Risk Mitigation

• KYC & AML Standards: Strictly adhere to "Know Your Customer" (KYC) and Anti-Money Laundering (AML) protocols for every transaction.

• Operational Integrity: Maintain a clean and organized workstation in compliance with internal security and "Clean Desk" policies.

• Reporting: Document and report any suspicious activities or significant cash variances immediately to the resident Internal Auditor or Operations Manager.

Qualifications and Skills:

Professional Profile

• Education: HND in Banking & Finance, Business Administration, Economics, or a related discipline.

• Experience: 1–3 years of proven experience within the banking sector.

• NYSC: Must have a valid discharge certificate or exemption letter.

Core Competencies

• Numerical Literacy: Exceptional ability to handle large volumes of cash and perform mental calculations quickly and accurately.

• Integrity: A flawless ethical record and a deep sense of professional responsibility.

• Communication: Strong interpersonal skills with the ability to explain banking policies clearly to a diverse customer base.

• Tech IQ: Proficiency in basic computer applications and familiarity with banking software.

Salary

Application Closing Date: Not specified

Application Instructions:

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