TECHNICAL SUPPORT ENGINEER AT TEAMACE LIMITED

About Company:

TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe there is no one size fits all approach. This way, you keep your eyes on the prize and thrive.

Job Description:

As the Technical Support Engineer, you will be responsible for hands-on technical activities, good Networking and server management knowledge, outstanding problem-solving and communication skills maintaining relationships with clients.

Responsibilities

• Research and identify solutions to software and hardware issues.
• Diagnose and troubleshoot technical issues, including account setup and network configuration. 
• Prepare regular technical reports for team Supervisor review and meetings.
• Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.

Requirements:

Qualifications and Skills:

• Bachelor’s degree in computer science, or any related Engineering subjects
• Understanding of network protocols (TCP/IP, DNS, DHCP) and CCNA / Network+ 
• Minimum of 3 years experience in relevant Organization,

Salary

Application Closing Date: 04th April, 2025

Application Instructions:

Interested and qualified? Go to TeamAce Limited on forms.gle to apply