RELATIONSHIP OFFICER AT FIRST ALLY CAPITAL

About Company:

We are a leading financial services group established in 2014, dedicated to delivering innovative financial solutions tailored to the unique needs of businesses, individuals, and governments. 

Job Description:

• Achieve growth within the key performance indicators: liability and risk asset generation, account opening, income generation, and e-banking product offerings. 
• Evaluate the creditworthiness of customers by processing loan applications and documentation. 
• Monitors active loans and enforces collection and recoveries. 
• Ensures the achievement of all budget parameters. 
• Develop referral networks and cross-sell products and services. 
• Ensures a high level of customer satisfaction through excellent customer engagement and service delivery. 
• Actively seek out new sales opportunities through cold calling, networking, and referrals. 
• Expedites the resolution of complaints to maximise satisfaction and boost customer service experience. 
• Achieve a healthy portfolio and deposit mix. 
• Executes marketing strategy and develops marketing campaigns. 
• Ensures compliance with all internal policies and regulatory guidelines. 
• Monitors competition by gathering current marketplace information on pricing, products, etc. 
• Recommends changes in products, services, and policy by evaluating results and competitive developments. 
• Identify potential loan markets and develop referral networks. 
• Perform any other duties as may be assigned by management. 

Requirements:

• Previous experience in a marketing role is an advantage. 
• Demonstrated ability to communicate, present, and influence credibly and effectively at all societal levels. 
• Proven ability to drive the sales process. 
• Strong business sense and industry expertise. 
• Basic understanding of sales principles and customer service practices. 
• Friendly, helpful, confident, and engaging personality. 
• Excellent communication and interpersonal skills. 
• Ability to work in a goal-oriented environment. 
• Ability to work in a team. 
• Strong planning, organizational, and time management abilities. 
• Proficient in the use of MS Office suit

Qualifications and Skills:

• OND/HND/BSc in social science or any other related course 
• Certificate of completion/exemption from NYSC 

Salary

Application Closing Date: Not specified

Application Instructions:

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