RECEPTIONIST/FRONT DESK OFFICER AT ROYAL HOSPITAL

About Company:

Royal Hospital is a National Health Insurance Scheme accredited health care provider and one of the first ever private hospitals located in Enugu 

Job Description:

• Assisting with administrative tasks
•  Receives the guest and answers questions in person by telephone
•  Provide client support services in accurate and timely fashion.
•  Maintain high level of professionalism and competence in every client interaction.
•  Build positive and productive relationships with clients.
• Make frequent client calls and visits to strengthen client relationships.
•  Analyze and resolve service issues promptly.
•  Inform management about complex client issues and resolutions.
•  Maintain client focused working environment for team.
•  Work in compliance with company policies and procedures.
•  Identify and develop new business opportunities with client contacts.
•  Responds to inquiries and refers when necessary to the appropriate official or department.
• Prepares outgoing mail, sorts and distributes incoming mails.
•  Utilize effective problem solving and time management skills in client service operations.
•  Assist in risk assessment and mitigation activities.
• Develop process improvements to enhance service efficiency and effectiveness.

Requirements:

• Minimum of OND/HND in any discipline.
•  Must be computer literate
•  Must be proficient in typing
•  Must have good communication and interpersonal skills
•  Previous experience in a Secretarial position is an added advantage.
• Must be resident in Enugu.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested candidates should send their applications with a detailed resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to: info@royalhospital.com

NOTE: Applicants must reside in Enugu. Short listed candidates will be invited for interview. All applications must be received on or before Monday, 11th August, 2025.