POS PAYMENT STRATEGY OPERATIONS AT PALMPAY LIMITED

About Company:

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

Job Description:

• Be responsible for the operation of merchant acquiring businesses centered on POS terminals, manage the entire lifecycle of merchants from onboarding, and collaborate closely with product R&D, marketing and other departments to solve problems and optimize the merchant experience.
• Take charge of the operation of various payment products for merchants. Establish an effective data analysis mechanism for merchant operations, coordinate resources to solve problems based on market insights, and continuously formulate and optimize operational strategies.
• Focus on business costs and benefits, optimize resource allocation, develop operational SOPs (Standard Operating Procedures), track, analyze and iterate strategies to improve efficiency and reduce costs.
• Collect industry and market information, identify merchant needs, convert them into operational strategies or connect with products, translate them into product requirements, and promote innovation to improve efficiency.

Requirements:

• Have good data processing and project management capabilities, as well as mature experience in SOP design, and be able to promote the establishment and optimization of the product operation system.
• Possess business acumen, as well as the ability to analyze and identify merchant needs. Have a comprehensive understanding of merchant needs, design operational plans based on business objectives and merchant characteristics, and implement them to achieve results.

Qualifications and Skills:

• Bachelor's degree or above, with more than 3-5 years of experience in POS terminal or merchant acquiring business operations.
• Have more than 2 years of working experience in core strategy positions of our competitor’s system.

Salary

Application Closing Date: Not specified

Application Instructions:

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