OUTLET MANAGER AT MONTAIGNE PLACE | MANAGER JOBS IN ABUJA

About Company:

Montaigne Place is a leading luxury retail company that offers an exquisite range of cosmetics, fragrances, skincare, lifestyle products, spa and wellness services. Established in 1995, Montaigne Place is a trading name of Montaigne AH. Ltd. began its journey in the Nigerian beauty sector as exclusive agents and distributors of the prestigious Clarins brand.

Job Description:

We are seeking a results-driven and customer-focused Outlet Manager to join our team in Abuja. In this role, you will be responsible for overseeing daily operations, leading your team to deliver exceptional service, and ensuring our store maintains the highest standards of presentation and efficiency. If you are an experienced retail professional with a passion for driving sales and operational excellence, we want to hear from you.

Requirements:

• Team Leadership: Lead, supervise, and direct store activities, fostering a collaborative and positive environment.

• Operational Excellence: Actively support the store team with action plans for continuous improvement in service and operations.

• Customer Experience: Act as the primary point of contact for customer inquiries and complaints. Promote a culture of proactive service (greet, assist, thank) and handle all relations according to company policy.

• Coaching: Provide personalized feedback and coaching to team members to ensure professional growth and high performance.

• Inventory Management: Manage re-order levels, oversee restocking from HQ, and maintain accurate shelf stock.

• Merchandising: Conduct merchandising activities in alignment with brand guidelines and organize high-impact off-shelf displays.

• Communication: Ensure transparent and timely communication of information between your team and senior management.

• Data Security: Maintain strict customer privacy and handle all data in compliance with company security standards.

Qualifications and Skills:

• Education: Bachelor’s degree in a relevant field.

• Experience: 3–4+ years of retail store experience. Previous experience as a Store or Outlet Manager is required.

• Preferred Background: Experience in luxury, boutique, or fashion retail environments with a proven track record of managing a client book.

• Technical Skills: Proficiency with retail Point of Sale (POS) systems is essential.

• Core Competencies: Exceptional accuracy, high attention to detail, and the ability to effectively organize and prioritize multiple tasks.

• Flexibility: Ability to maintain a full-time, flexible schedule, including early mornings, weekends, and overtime as required to address urgent store needs.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CVs to: hephzibahcareers1@gmail.com using the Job Position as the subject of the mail.