OPTICAL MANAGER AT THE EYE FOUNDATION HOSPITAL | OPTICAL MANAGER JOBS IN LAGOS

About Company:

Eye Foundation Hospital (Operated by Summit Healthcare Hospital Ltd) is the leading eye care hospital in Nigeria with a vision to eliminate avoidable blindness in Nigeria and Africa. For over three decades, we have been at the forefront of delivering excellent and quality eye care through a network of primary, secondary, and tertiary eye care centers across Nigeria. We are a one-stop-shop for eye care with a wide range of comprehensive services of international standards offered by well-trained professionals with state-of-the-art equipment and environment. Renowned for our unwavering dedication and commitment to quality, we take pride in our esteemed reputation as a trusted and reputable healthcare institution.

Job Description:

We are seeking a high-velocity and operationally elite Optical Manager to anchor the retail and clinical engine of our practice. In the specialized landscape of optical services, success is defined by "Patient Sovereignty", the ability to harmonize high-quality clinical care with the clinical precision required for QuickBooks Sales Entry, Inventory Reconciliation, and Lab Logistics. This role is designed for an "Operational Architect" with at least 2 years of experience who can blend "Relational Grit" (assisting patients with frame and lens selection) with the "Technical Agility" required to manage multi-branch sales reporting and HMO documentation.

Requirements:

1. Fiscal Orchestration & Multi-Branch Governance

• Sales Sovereignty: Enter and manage daily sales for all branches in QuickBooks with millimetric focus, acting as the primary "Source of Revenue Accuracy."

• Reporting Architecture: Prepare monthly performance summaries and HMO reports for audit and accounting, providing the "Structural Foundation" for executive oversight.

• Reconciliation Stewardship: Audit lab invoices against orders and receipts at month-end, ensuring the "Source of Cost Integrity" is elite and uncompromised.

2. Tactical Resilience & Clinical Logic

• Patient Sovereignty: Receive and guide patients through appropriate optical services, acting as the primary "Source of Customer Experience Excellence."

• Logistics Architecture: Follow up on lab orders and manage contact lens procurement, providing the "Functional Foundation" for on-time delivery of vision solutions.

• Clinical Stewardship: Support the Optometrist during patient consultations and frame styling, maintaining the "Source of Clinical Support."

3. Operational Integrity & Performance Power

• Inventory Sovereignty: Lead monthly stock reconciliations across the optical department, acting as the primary "Source of Asset Visibility."

• Clerical Architecture: Manage phone calls, branch visits, and general administrative tasks, providing the "Administrative Foundation" for multi-site efficiency.

• Velocity Logic: Utilize 2+ years of experience and computer proficiency to resolve service delays in real-time, maximizing the "Source of Operational Throughput."

Qualifications and Skills:

Professional Profile

• Education: Bachelor's Degree in any relevant field (Humanities or Social Sciences preferred).

• Experience: Minimum of 2 years of working experience in a relevant field (Optical, Healthcare, or Retail Management).

• Tech Mastery: Must be Computer Savvy (QuickBooks experience is a distinct advantage).

• Skills: Strong customer service background, administrative excellence, and clerical proficiency.

Core Competencies

• Managerial Grit: Ability to supervise multi-site operations and coordinate diverse customer-related activities.

• Analytical Sovereignty: Excellence in financial reconciliation and data-driven reporting.

• Relational Power: Professional appearance and attitude for high-level patient interaction.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: careers@eyefoundationhospital.com using the Job Position as the subject of the mail.