OPERATIONS SUPERVISOR AT OWENS AND XLEY

About Company:

Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.

Job Description:

• Supervise daily store operations, ensuring adherence to company policies and standards.
• Oversee inventory management, stock replenishment, and visual merchandising compliance.
• Monitor and evaluate store performance, sales targets, and operational efficiency.
• Ensure high levels of customer satisfaction through effective service delivery.
• Train, mentor, and supervise retail staff, fostering a performance-driven culture.
• Coordinate with other departments (supply chain, sales, marketing, and production) to ensure seamless operations.
• Implement operational improvements to drive profitability and customer retention.
• Prepare reports on operations, customer feedback, and staff performance for management review.

Requirements:

• Strong background in customer service and team leadership.
• Solid knowledge of retail operations, inventory, and visual merchandising.
• Excellent communication, organizational, and problem-solving skills.
• Experience in the fashion or retail industry is a strong advantage.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum of 3–5 years’ experience in retail operations, with at least 1 year in a supervisory role.

Salary

Application Closing Date: 30th September, 2025

Application Instructions:

Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.