OPERATIONS MANAGER (FOOD & BEVERAGE) AT THE PEOPLE PRACTICE | OPERATIONS MANAGER JOBS IN LAGOS

About Company:

The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access employment opportunities by exposing them to relevant knowledge and practical skills.

Job Description:

Are you a hands-on leader passionate about premium culinary excellence? Our client, a high-end culinary, pastry, and events company, is seeking a strategic and proactive Operations Manager to drive day-to-day business success. You will report directly to the Managing Director and oversee the seamless integration of kitchen production, logistics, customer service, and administration.

If you thrive in fast-paced environments, possess a sharp eye for operational detail, and are committed to maintaining the highest brand standards, we want to hear from you.

Requirements:

Operations & Production Excellence

• End-to-End Oversight: Manage daily operations across production, order fulfilment, and event delivery.

• Scheduling & Forecasting: Optimize production schedules to meet order volumes, seasonal peaks, and new product launches.

• Quality Control: Maintain rigorous standards across every product and service interaction to protect the brand’s premium reputation.

• Continuous Improvement: Lead team briefings and reviews to foster a culture of constant optimization.

Financial Controls & Resource Management

• Budgeting: Supervise petty cash, purchase orders, and operational expenditures.

• Financial Reporting: Collaborate with the finance team to manage daily records, stock counts, and vendor invoice reconciliation.

• Variance Analysis: Support month-end reporting with detailed operational data and cost-control recommendations.

Leadership & Team Development

• People Management: Line-manage kitchen, front-of-house, and logistics staff.

• Performance & Culture: Oversee onboarding, rota planning, and performance management to build a high-accountability, high-performance team.

Systems, Compliance & Supplier Relations

• Process Optimization: Develop and refine Standard Operating Procedures (SOPs) to drive efficiency.

• Audit Readiness: Ensure strict adherence to health, safety, and food hygiene regulations.

• Vendor Management: Negotiate terms with key suppliers, manage procurement processes, and ensure consistent ingredient/packaging supply.

Client Experience & Performance Reporting

• Client Advocacy: Serve as the primary operational contact for key accounts, ensuring all commitments are met or exceeded.

• Data-Driven Leadership: Track KPIs (yield, wastage, labor efficiency, output) and present actionable analysis to the Managing Director.

Qualifications and Skills:

• Experience: 5+ years of operations management experience within the hospitality, food & beverage, event management, or premium consumer brand sectors.

• Operational Mindset: Highly proactive with the ability to identify potential bottlenecks before they impact production.

• Financial Literacy: Strong ability to manage P&Ls, interpret operational reports, and control costs effectively.

• Technical Proficiency: Skilled in using production planning software, spreadsheets, and digital inventory management tools.

• Personal Attributes:

  • Calm and decisive under high-pressure event environments.

  • "Lead-from-the-front" approach: equally comfortable on the production floor and in the boardroom.

  • Exceptional communication and organizational skills with high attention to detail.

  • Unwavering commitment to quality and professional integrity.

Salary

Application Closing Date: 07th August, 2026

Application Instructions:

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