OPERATIONS & ADMINISTRATION OFFICER AT DOVERS DENTAL CLINIC | OPERATIONS & ADMIN JOBS IN LAGOS

About Company:

We utilize the finest resources, skills, and innovations to bring out your best smile and overall health in the most relaxing and creative atmosphere!

Job Description:

Dovers Dental Clinic is seeking a smart, organized, and proactive Operations & Administration Officer to support the day-to-day functions of our growing dental practice in Lekki Phase 1, Lagos. If you are a professional with a passion for excellence in patient experience and administrative efficiency, we invite you to join our team. In this role, you will be instrumental in ensuring smooth clinic operations, managing patient relations, and supporting our ongoing growth.

Requirements:

• Operational Coordination: Oversee daily clinic operations and administrative activities to ensure an efficient, organized, and professional environment.

• Patient Relations: Manage appointment scheduling, handle enquiries, conduct follow-up communications, and ensure every patient is welcomed professionally.

• Administrative Management: Maintain accurate patient records, track payments, and assist with administrative reporting.

• Resource & Inventory Management: Monitor office supplies, manage procurement needs, and support staff scheduling.

• Marketing & Engagement: Support clinic branding and patient engagement initiatives. Coordinate social media activities and content creation as required.

• Policy Implementation: Maintain and enforce clinic policies and operational procedures to ensure high standards of service.

Qualifications and Skills:

• Education: OND, HND, or Bachelor’s Degree in any relevant field.

• Experience: Minimum of 2 years of professional experience in administration, customer service, or operations.

• Technical Skills: Proficiency in Microsoft Office, Google Workspace, and social media platforms.

• Core Competencies:

  • Excellent communication and interpersonal skills.

  • Strong organizational and multitasking abilities.

  • Ability to work both independently and collaboratively within a team.

  • Professional demeanor with a positive, proactive attitude.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their CV to: care@doversdental.com using the position as subject of email.