ONLINE SALES MANAGER AT THE BURGER PLACE | ONLINE SALES JOBS IN LAGOS

About Company:

The Burger Place is a fast-growing Nigerian quick-service restaurant brand known for serving delicious, freshly made gourmet and everyday burgers across Lagos. With a head office and multiple mini-outlets handling fast pickup and delivery, The Burger Place has built a reputation for quality, consistency, and great customer experience. 

Job Description:

We are seeking a high-velocity Online Sales Manager to serve as the architect of our digital revenue growth. This is not an administrative role; it is an ownership role. You will own the entire digital sales engine from traffic generation and funnel optimization to conversion, retention, and repeat purchases. Your mission is to turn online attention into a consistent stream of high-volume orders across all digital channels.

The ideal candidate thinks in revenue, moves with urgency, and possesses the technical and leadership skills to build a scalable sales operation.

Requirements:

Revenue Growth & Funnel Optimization

• Digital Sales Strategy: Develop and execute comprehensive strategies to exceed revenue targets across all digital platforms.

• Funnel Management: Own the full sales funnel, optimizing every touchpoint from initial awareness to final checkout.

• Conversion Rate Optimization (CRO): Conduct continuous A/B testing on offers, creatives, and landing pages to improve ROI and lower Customer Acquisition Costs (CAC).

• Campaign Execution: Lead performance marketing efforts across Meta Ads, Google Ads, and email/WhatsApp marketing to drive high-intent traffic.

Third-Party & Platform Management

• Aggregator Optimization: Oversee and optimize presence on third-party delivery platforms (e.g., Chowdeck, Glovo), managing listings, pricing, and visibility.

• Partnership Management: Maintain strong relationships with platform partners to resolve operational bottlenecks and drive platform-specific promos.

Customer Engagement & Retention

• Sales Systems: Build and supervise structured processes for handling inquiries via WhatsApp and Instagram DMs, ensuring fast, professional, and conversion-focused responses.

• Retention Programs: Execute loyalty initiatives, seasonal offers, and product launches designed to increase the lifetime value of every customer.

• Fulfillment Coordination: Work closely with the operations team to ensure that digital sales translate into seamless order fulfillment and high customer satisfaction.

Leadership & Performance Analytics

• Team Management: Recruit, train, and lead a high-performing team of DM handlers and customer representatives, driving a culture of speed and sales excellence.

• Data Reporting: Set and track daily, weekly, and monthly KPIs. Analyze customer behavior and traffic patterns to provide actionable insights to management.

Qualifications and Skills:

• Education: Bachelor’s degree in Business Administration, Marketing, E-Commerce, or a related field.

• Experience:

  • 3–5 years of experience in online sales, e-commerce, or digital marketing.

  • Specific experience in a QSR, food delivery, or fast-paced retail environment is a major advantage.

• Technical Skills:

  • Strong mastery of performance marketing (Meta Ads, Google Ads, retargeting).

  • Expertise in e-commerce platforms, order management systems, and Microsoft Office (Excel, PPT).

• Core Competencies:

  • Revenue-First Mindset: The ability to focus on metrics that drive the bottom line rather than just "activity."

  • Leadership: Experience building systems and managing teams to execute tasks with precision.

  • Communication: Exceptional engagement skills for high-stakes online sales.

Salary

Application Closing Date: 05th June, 2026

Application Instructions:

Interested and qualified candidates should forward their CV to: jobs@burgerplaceng.com using the position as subject of email.