OFFICER, CORE BANKING SUPPORT AT STANBIC IBTC BANK

About Company:

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Description:

• Application Support - Responsible for the Support and Administration of the Bank Application (Finacle, Workflow & Reports) and Services (LINUX) used by the Finacle core support team for business continuity.
• Ensure smooth running of the core application systems through process issue resolutions and optimisation where required.
• Ensure that all work requests/incidents logged on IT Remedy are responded to and resolved within the agreed time frame. Also, ensure that calls are escalated and communicated to the required support area and user

Requirements:

• First degree in IT and Computer Sciences or any related field
• Minimum of 3 - 4 years’ experience in IT Operation
• Technical support and management of Core and Peripheral Applications, Effective communication of technical development requirements and stages with stakeholders, Use of Agile frameworks to support software integration and implementation, resolution of product design and implementation to meet business goals

Qualifications and Skills:

Behavioural Competencies:

• Interacting with People
• Team Working
• Thinking Positively
• Making Decisions
• Inviting Feedback

Technical Competencies:

• Application Knowledge for Support
• IT Applications
• IT Support
• Trouble Shooting Ability
• Debugging.

Salary

Application Closing Date: Not specified

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY