OFFICER, BACK OFFICE OPERATIONS AT ECOBANK NIGERIA PLC | BANKING JOBS IN LAGOS

About Company:

Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS). 

Job Description:

We are seeking a diligent and customer-focused Officer, Back Office Operations to join our team in Victoria Island. In this role, you will be the backbone of the Asset Management Department, ensuring our operational processes run with maximum efficiency. You will play a critical role in mitigating risk, maintaining accurate records, and driving profitable growth through cost-effective and streamlined operations.

If you are a detail-oriented professional with a strong background in the asset management space and a passion for operational excellence, we invite you to take ownership of our back-office functions.

Requirements:

Operational Management

• Process Oversight: Supervise the end-to-end processing of investor requests, including subscriptions, redemptions, and transfer requests.

• Documentation: Oversee the maintenance of the subscribers' register and essential investor files.

• Trade Support: Manage the processing of all trade-related paperwork and ensure all activities align with internal procedures.

Client & Stakeholder Relations

• Enquiry Resolution: Serve as the first point of contact for dealing-related enquiries via email and telephone. Supply accurate information regarding fund portfolios, pricing, dealing procedures, and market updates.

• Stakeholder Liaison: Maintain effective communication with parties to the fund, including custodians, registrars, and auditors.

Compliance & Reporting

• Regulatory Adherence: Ensure full compliance with all Anti-Money Laundering (AML) procedures and internal control standards.

• Reporting: Render accurate returns to regulators and relevant statutory bodies on a timely basis.

• Distributions: Handle the processing of dividend and interest payments as required.

Qualifications and Skills:

• Education: A First Degree in a quantitative field (e.g., Finance, Economics, Mathematics, Statistics).

• Experience: 3–5 years of proven experience within the Asset Management industry.

• Certification: Professional qualifications such as ACA or ACCA are highly desirable.

• Technical Skills:

  • Proficiency in the use of Investment Management software applications.

  • Exceptional organizational and time management skills.

  • Ability to implement procedures that drive operational efficiency and effectiveness.

• Core Competencies:

  • Customer-Centric: You are inclusive, flexible, and savvy, with a deep sensitivity to client culture and excellence.

  • Analytical Mindset: You are result-driven, pay close attention to detail, and adopt a logical approach to task completion.

  • Independence: You are a self-starter capable of working with minimal supervision.

  • Communication: You possess great team spirit and strong communication skills, allowing you to maintain effective relationships both internally and externally.

  • Attitude: You are motivated by challenges and maintain a positive, proactive attitude toward your work.

Salary

Application Closing Date: Not specified

Application Instructions:

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