NOC FIELD ENGINEER AT TIZETI NETWORK LIMITED

About Company:

Tizeti Network Limited (wifi.com.ng) is a fast-growing NCC-licensed internet service provider and top provider of Unlimited internet in Nigeria as well as West African countries. Our services are reliable, affordable, and available in various packages to suit the needs of our customers. We also provide excellent customer support to ensure that our clients have a seamless internet experience.

We are recruiting to fill the position below:

Job Description:

• The Network Operation Centre (NOC) is responsible for ensuring the maximum possible service availability and performance of base stations and the internal network.
• Sitting within the NOC, the network team is responsible for managing and interacting frequently with Technical Support, Managed Support, Service Provisioning, and Sales teams, and communicating ideas and information to people from a non-technical background.
• We also work very closely with the Design and Engineering teams, and as such, need to have a good all-round understanding of networks and systems.
• Importantly, develop a solid understanding of products and processes, join our call-out rota providing 24x7 support as well as covering both planned and unplanned out-of-hours work as required.

Key Responsibilities

• Ensure stable and reliable network services (e.g., access points, service networks, and core network).
• Day-to-day network performance monitoring.
• Network troubleshooting and fault analysis; hardware troubleshooting and repair.
• Resolution of trouble tickets and response, carrier interface, and escalations.
• Deployment and maintenance of network monitoring, analysis, and reporting tools.
• Application of configuration changes via our change control systems and processes.
• Installation of network hardware and software.
• Participate in a 24x7 call-out rota.
• Monitor base station access points and routers
• Build base stations
• Liaise with support/customer service teams regarding customer complaints and resolution
• Carry out preventive maintenance to ensure uptime is maintained, and perform corrective maintenance
• Perform network equipment upgrade, installation, and configuration
• Provide active network surveillance, maintenance, and fault management to ensure optimum uptime, network stability, and security
• Create and follow up on trouble tickets about network issues until resolution
• Collate technical documentation and reports on network changes, events, and configurations
• Ensure that the base stations have 99% uptime by the Target SLA.

Requirements:

• Qualifications: Second class upper (2.1, 2.2) or Upper Credit
• University degree or HND in Engineering, Computer Science, Information Technology, or any other related discipline.
• An added advantage is to have certifications, such as Networking, Cisco Certified Network Professional (CCNP), and Cisco Certified Network Associate (CCNA).

Salary

Application Closing Date: 10th November, 2025

Application Instructions:

Qualified candidates should send their CV to: careers@tizeti.com using the Job title as the subject of the mail.