MANAGER OF KEY ACCOUNT MANAGEMENT AT GLOVO NIGERIA | ACCOUNT JOBS IN LAGOS

About Company:

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description:

• If you’re here, it’s because you’re looking for an exciting ride. 
• A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 
• We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Your Mission

• You will be responsible for leading the charge in shaping the future of Q-Commerce in Nigeria.
• As our Top Account Manager, you'll drive strategic partner growth, steer high-impact partnerships, and lead one of the most critical commercial teams at Glovo - Account Managers - from great to excellent.

The Journey

• Lead a high-performing team of 8+ Account Managers and Senior AMs, coaching them to deliver measurable impact through strategic partner performance, operational excellence, and revenue growth.
• Shape and execute our long-term partner commercial strategy: growth plans, promotional strategies, advertising strategies, and data-led partner segmentation.
• Own and drive the P&L of Glovo’s top partners and champion strategic partner relationships, from negotiation to retention, to ensure we are the platform of choice for Nigeria’s biggest and most influential restaurants.
• Monitor and improve key business KPIs: GMV growth, partners ads investment & ROAS, and coverage/expansion, constantly driving team’s commercial excellence.
• Set the gold standard for Account Management practices at Glovo Nigeria and beyond.

Requirements:

• You have a solid experience in fast-paced environments (startup, investment banking, top consulting firms or top tech companies)
• Relevant experience leading cross functional or commercial teams of 5+ people
• A data-driven mentality, taking decisions based on data and using good business judgment when necessary
• A growth obsession, you know how to create value, drive ROI, and scale operations sustainably
• The ability to influence at all levels, from internal stakeholders to C-level partners
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit.
• A reputation as a people-first leader: you inspire, coach, and stretch your team to grow.
• You find smart solutions to complex and multi-disciplinary challenges with a great critical-thinking
• You have an ambition that makes some people think you're crazy because you are ahead of the edge while inspiring the vast majority

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply