KEY ACCOUNT MANAGER AT CHRISTENSEN HEIGHTS | ACCOUNTING JOBS IN NIGERIA

About Company:

At Christensen Heights, we engage resourceful tools, techniques and professionals to provide customized cost saving HR solutions for our clients.

Job Description:

We are seeking a commercially astute and relationship-driven Key Account Manager to oversee our most critical institutional partnerships across Nigeria. In a competitive market, sustainable growth is driven by the ability to move beyond transactional selling toward becoming a "Strategic Advisor" to top-tier clients. This role is designed for a "Revenue Architect", a professional who can blend sophisticated negotiation skills with the data-driven insight required to scale high-value portfolios.

Your mission is to ensure "Portfolio Expansion and Client Advocacy." You will be the primary bridge between the company and its largest revenue-generating accounts: responsible for cross-selling solutions, negotiating long-term contracts, and ensuring absolute client retention. If you possess "Strategic Grit" and the professional maturity to navigate complex decision-making units within major corporations, we want you to lead our key accounts.

Requirements:

1. Portfolio Growth & Value Engineering

• Strategic Account Planning: Develop and execute multi-year growth plans for each assigned key account, identifying "White Space" opportunities for product expansion and service integration.

• Revenue Optimization: Meet and exceed ambitious revenue targets through proactive up-selling and cross-selling of the company's full suite of solutions.

• Solution Customization: Collaborate with technical and product teams to engineer bespoke solutions that solve the specific business challenges of high-value clients.

2. Relationship Governance & Stakeholder Diplomacy

• Multi-Level Engagement: Build and maintain deep-rooted relationships across the client’s organization, from procurement officers to C-suite executives.

• Conflict Resolution: Act as the primary point of escalation for service failures, ensuring rapid resolution and the maintenance of institutional trust.

• Client Advocacy: Serve as the "Voice of the Customer" internally, ensuring that the company’s product roadmap and service delivery align with the evolving needs of our top accounts.

3. Market Intelligence & Contractual Integrity

• Competitive Defense: Monitor competitor activities within key accounts, designing and implementing defensive strategies to safeguard our market share.

• Contract Management: Oversee the negotiation and renewal of high-value contracts, ensuring all terms are commercially viable and legally robust.

• Data-Driven Reporting: Utilize CRM data to provide management with accurate sales forecasts, account health scores, and regional market insights.

Qualifications and Skills:

Professional Profile

• Education: Bachelor’s Degree in Business Administration, Marketing, Economics, or a related field. (An MBA or professional certification like NIMN is a strong advantage).

• Experience: Proven track record in B2B Account Management, Corporate Sales, or Business Development, specifically managing high-net-worth institutional clients.

• Industry Knowledge: Deep understanding of the Nigerian corporate landscape and the regulatory environment of your specific sector.

Core Competencies

• Negotiation Grit: Advanced ability to navigate complex, multi-stakeholder negotiations and close high-value deals.

• Strategic Thinking: Ability to see the "Big Picture" and align account goals with the company’s long-term commercial objectives.

• Analytical Precision: Proficiency in using CRM tools and Excel to track account performance and forecast revenue.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: hr@christensenheights.com.ng using the Job Position as the subject of the email.