INTERNAL SALES EXECUTIVE AT AMA LAGOS

About Company:

AMA Lagos is a bespoke fashion company committed to personalized excellence through unparalleled craftsmanship, weaving timeless pieces with contemporary flair.

We are dedicated to upholding the highest standards of craftsmanship with innovation and creative expression, providing personalized service while embodying the pinnacle of luxury and sophistication in the Nigerian bespoke fashion landscape.

Job Description:

• Go extra mile to drive sales.
• Contact customers via phone call or email to attend to requests and inquiries.
• Verify orders, customers personal information and payment details.
• Collect customer feedback to improve service and products.
• Ensure high level of customer satisfaction through excellent service and follow up.
• Providing personalized shopping experiences, such as assisting with fittings and consultation.
• Follow and achieve departmental goals on a monthly, quarterly and yearly.
• Maintain in stock and presentable showroom condition always.
• Cross sell products and up-sellcustomers
• Ensure sales target are met.
• Compile weekly sales reports and customer analytic.
• Team up with colleagues to ensure proper customer service.
• Suggest ways to improve sales, post and engage on WhatsApp.
• Stay updated on product knowledge.
• Engage customers through interactive displays, events and impeccable customer service.

Requirements:

• Interested candidates should possess a Bachelor's Degree with 2-3 years work experience.
• Communication and Interpersonal Skills: Effective communication, active listening, and the ability to build rapport with customers.
• Sales Skills: Ability to identify leads, present products, upsell, cross sell and close sales.
• Product Knowledge: Thorough understanding of products and services.
• Customer Service Skills: Ability to address customer inquiries, resolve complaints, and provide excellent service.
• Relationship Building Skills: Ability to build and maintain strong relationships with customers.
• Problem-Solving Skills: Ability to identify and resolve customer issues.
• Organisational Skills: Ability to manage time effectively, prioritize tasks, and maintain accurate records.
• Teamwork Skills: Able to collaborate with colleagues and work effectively within a team.

Salary

Application Closing Date: 13th December, 2025

Application Instructions:

Interested and qualified candidates should send their application to: info@amalagos.ng using the Job Title as the subject of the email.