HEAD OF OPERATIONS AT A MICROFINANCE BANK - TEAMACE LIMITED

About Company:

TeamAce Limited - Our client, a Microfinance Bank, is recruiting to fill the position below:

Job Description:

• The Head of Operations, you will be responsible for overseeing and managing all core banking services and daily operational activities, ensuring the efficient delivery of tellering, cash management, funds transfer, treasury operations, and customer service.
• This role requires strict adherence to regulatory requirements and alignment with the bank’s operational policies and performance standards.

Responsibilities:

• Oversee and coordinate daily branch operations including tellering, cash management, funds transfer, and treasury activities.
• Ensure all banking services are delivered efficiently and in compliance with internal policies and regulatory standards.
• Supervise and support operations staff to achieve high levels of performance and customer satisfaction.
• Develop and implement operational policies, procedures, and controls to mitigate risks and enhance productivity.
• Monitor and manage cash flow, balancing vaults and tills to ensure liquidity at all times.

Requirements:

• B.Sc or HND in Banking & Finance, Business Administration, Accounting, or related disciplines.
• Minimum of 5 years’ proven experience in banking operations, preferably within a microfinance or retail banking environment.
• Postgraduate degree and/or professional qualifications (e.g., CIBN, ICAN) will be an added advantage.
• Strong leadership, communication, and people management skills.
• Sound knowledge of banking operations, regulatory compliance, and risk management.
• Excellent problem-solving and decision-making abilities.
• High level of integrity and attention to detail.

Salary

Application Closing Date: 25th August, 2025

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY