HEAD OF OPERATION JOB AT DELOXE HR | HEAD OF OPERATION JOBS IN LAGOS

About Company:

Deloxe  HR - Our client, a Faith Based Upcoming HR Services Company Group structure, is recruiting to fill the position below:

Job Description:

We are seeking a high-impact Head of Operations to drive the engine of our HR advisory and recruitment firm. In this role, you will be the bridge between high-level strategy and daily execution, ensuring our talent solutions are delivered with precision, speed, and profitability.

As a key member of the leadership team, you will be responsible for scaling our service delivery models, optimizing recruitment funnels, and managing the operational infrastructure of our Ikeja-based firm. We are looking for a Chartered HR Professional with a "growth-hacking" mindset who can turn strategic objectives into actionable, revenue-generating plans.

Requirements:

1. Strategic Growth & Revenue Optimization

• Business Scaling: Develop and execute operational roadmaps that support the expansion of our HR advisory and workforce support services.

• Profitability Management: Oversee the P&L of the operations department, identifying cost-saving efficiencies without compromising service quality.

• Service Innovation: Continually refine our HR consulting products to ensure they remain competitive and value-driven for our diverse client base.

2. Operational Excellence & Talent Delivery

• Recruitment Funnel Oversight: Optimize the end-to-end recruitment process to improve "Time-to-Fill" and "Quality-of-Hire" metrics for our clients.

• SOP Development: Design and enforce Standard Operating Procedures (SOPs) across all consulting units to ensure consistency in client delivery.

• Technology Integration: Lead the implementation of HRIS and ATS tools to automate manual workflows and improve data-driven decision-making.

3. Leadership & Organizational Governance

• Team Mentorship: Lead and develop a high-performance team of consultants and recruiters, fostering a culture of accountability and excellence.

• Regulatory Compliance: Ensure all firm operations and client advisories align with the Nigerian Labour Act and current global HR best practices.

• Stakeholder Management: Serve as a senior liaison for high-value clients, ensuring their talent needs are met through strategic workforce support.

Qualifications and Skills:

Professional Profile

• Education: Bachelor’s Degree in HR, Business Administration, or a related field.

• Leadership Experience: Minimum of 5 years in a Strategic Leadership role, preferably within a consulting or professional services environment.

• Mandatory Certification: Must hold a professional HR certification (e.g., CIPM, SHRM, or PHRi).

• Location: Must be available for full-time work in Ikeja, Lagos.

Core Competencies

• Strategic Execution: Proven ability to translate complex business goals into actionable project plans.

• Operational IQ: Deep understanding of HR consulting workflows, recruitment metrics, and workforce management.

• Analytical Thinking: Mastery of data analysis to track operational KPIs and financial health.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: apply@globallinkersltd.com using "Head of Operations"  as the  subject of the mail.