About Company:
At HPC, we are strategic partners dedicated to unlocking the full potential of your workforce. With a commitment to excellence and a passion for people, we specialize in providing innovative HR solutions tailored to meet your unique need
Job Description:
- Design and implement efficient operational policies and procedures for the branch.
- Work closely with the IT Team regarding the core banking system, digital channels (USSD, Mobile Banking), and IT infrastructure.
- Lead to achieve consistent service delivery and operational standards.
- Drive process improvements to enhance customer experience.
- Manage operational risk, fraud prevention, and business continuity planning.
- Manage key vendor relationships and transaction processing/clearing operations.
Requirements:
- Proven experience with core banking systems and digital channel management.
- Strong understanding of CBN operational guidelines and payment systems.
- A customer-centric leader with excellent problem-solving and project management skills.
Qualifications and Skills:
- A Bachelor's degree in Business Administration or a related field.
- 8+ years of experience in managing operations.
Salary
₦750,000 - ₦1,000,000/monthApplication Closing Date: Not specified
Application Instructions:
Are you the operational leader we are looking for? Kindly send your CV to programs@humanpartnersconsulting.com
Click here to Apply Join our Whatsapp group
Job Information
Deadline
Not specified
Job Type
Full-time
Industry
Finance/ Accounting
Work Level
Experienced
State
Lagos
Country
Nigeria