HEAD OF CORPORATE OPERATIONS AT ITH HOLDINGS | OPERATIONS JOBS IN LAGOS

About Company:

IT Horizons Holdings Limited is a dynamic conglomerate committed to driving technological innovation and excellence across multiple industries. We leverage our expertise to deliver cutting-edge solutions.

Job Description:

• The Head of Corporate Operations is responsible for providing strategic leadership and enterprise-wide oversight to ensure the optimal, cost-effective utilization of organizational resources and efficient execution of projects and customer experience across Internal IT, Administration, and Project Management functions.
• The role drives operational excellence through the development, implementation, and enforcement of robust standards, policies, systems, and procedures that enhance efficiency, governance, cross-functional alignment, and sustainable business growth.
• The incumbent will ensure these functions operate in alignment with the company’s vision, mission, strategic priorities, and overall business objectives while delivering accurate, timely, and insight-driven data to support executive decision-making and organizational performance.
• The Head of Corporate Operations will provide leadership, direction, and performance oversight to all teams within the portfolio, fostering accountability, innovation, collaboration, and continuous improvement.
• The role further oversees the effective planning, management, maintenance, security, and optimization of company facilities, infrastructure, and assets to ensure business continuity, operational resilience, and risk mitigation.
• The incumbent will establish and monitor controls that safeguard organizational resources, minimize operational exposure, and strengthen corporate governance.
• Overall, the position is accountable and functions as a business enabler, ensuring every corporate function contributes measurably to profitability, efficiency, governance, and long-term scale.

Responsibilities
Project Management:

• Oversee the tracking, development, and implementation of innovation across Project Management, Customer Experience, Service Delivery, and Quality Assurance functions.
• Drive enterprise-wide project governance to ensure strategic initiatives are delivered on time, within budget, scope, and in alignment with organizational priorities.
• Coordinate project activities of internal teams and stakeholders to ensure service excellence and customer satisfaction.
• Manage and optimize supplier and vendor relationships to ensure superior operational performance in cost, quality, and service delivery.
• Monitor global product and service pricing trends, evaluate business implications, and provide strategic recommendations to management.
• Lead contract negotiation processes, including commercial terms, risk mitigation, and legal engagement where necessary.

• Monitor all third-party payments to ensure alignment with approved budgets, validated deliverables, and value realization.
• Maintain a robust Decision & Commitment Log to track decisions, accountability, deadlines, and execution outcomes.
• Ensure disciplined tracking, escalation management, issue resolution, and closure of strategic commitments.
• Identify execution bottlenecks, business risks, and operational misalignment, escalating critical issues with corrective recommendations to the CEO.
• Engage proactively with government agencies, regulators, vendors, and external stakeholders on matters impacting project operations.
• Ensure project and operational compliance with all regulatory, statutory, and internal governance standards.

Internal IT:

• Oversee the internal IT infrastructure and systems to ensure efficiency, data integrity, and support for business operations.
• Implement technology-driven solutions to improve productivity and enhance interdepartmental collaboration
• Provide direction, guidance, and support to departmental teams to ensure alignment with business goals and operational excellence.
• Provide enterprise-wide strategic oversight for the Internal IT function, ensuring all technology infrastructure, systems, and digital tools are aligned with the Group’s long-term business strategy, operational priorities, and growth agenda.
• Drive the Internal IT strategic roadmap to enhance business productivity, operational scalability, process automation, cybersecurity resilience, and cross-functional efficiency.
• Ensure Internal IT operates as a business enabler by identifying, prioritizing, and implementing technology-driven solutions that optimize workflows, improve employee productivity, strengthen collaboration, and support executive decision-making.
• Lead enterprise digital transformation initiatives, including business process automation, systems integration, workflow optimization, and innovation projects that improve service delivery and organizational agility.
• Define and monitor IT performance metrics, including system uptime, service responsiveness, cybersecurity compliance, user satisfaction, and digital adoption rates, to ensure continuous improvement.

Administrative:

• Provide leadership and oversight to the Administrative Department.
• Supports executive management in the development of the corporate strategy and tactical plans by providing strategic insights on administration.
• Ensure that all business needs are adequately supplied in the most efficient and timely way possible.
• Provides leadership and direction for the achievement of targets for the Administration support service.
• Monitors operations against external best practices and advises business units accordingly.
• Provides periodic updates to Executive Management on Corporate Services.
• Provide mentoring, coaching, leadership, managerial, and oversight support to the team and perform other duties that may be assigned by the Chief Executive Officer.

Strategic Coordination & Cross-functional Alignment:

• Drive leadership alignment through structured operational cadence, governance frameworks, follow-through systems, and performance accountability.
• Champion enterprise-wide execution discipline to ensure strategic objectives are translated into measurable outcomes.
• Provide leadership, mentoring, coaching, and managerial oversight across all teams under supervision.
• Build a high-performance culture centered on accountability, ownership, innovation, confidentiality, collaboration, and operational excellence.
• Champion continuous improvement across all supervised functions.
• Execute additional strategic business deliverables as required by the Chief Executive Officer.
• NB: This job description may be reviewed periodically to align with the Group’s evolving strategic objectives.

Requirements:

• B.Sc./M.Sc/MBA in Business Administration/ Economics or any related disciplines is required
• Professional certification or membership is an advantage.
• Minimum of 12 years in a related function, at least 5 years at the Senior Management level, business management, and leadership positions
• Experience of statutory interface with relevant authorities/agencies.
• Proven senior experience working directly with senior stakeholders.

Who You Are:

• Strategic thinker with strong Leadership discipline.
• Highly structured, decisive, and organized.
• Calm under pressure with sound judgment and high integrity, with a strong sense of urgency.
• Comfortable operating in ambiguity and high-trust environments.

Salary

Application Closing Date: 23rd June, 2026

Application Instructions:

Candidates should send their CV to: careers@ithorizonsgroup.com using the Job Title as the subject of the mail.