FRONT OFFICE MANAGER AT CHRISTIAN RETREAT CENTRE | FRONT OFFICE JOBS IN LAGOS

About Company:

Christian Retreat Centre offers a serene & spiritual atmosphere for retreats & other Christian events.

Job Description:

We are seeking an experienced and organized Front Office Manager to oversee operations and guest services at our Ikorodu location. This full-time position is ideal for a hospitality professional with strong leadership capabilities and a commitment to delivering exceptional customer experiences.

Requirements:

• Guest Experience Management: Serve as the primary point of contact for guests. Manage efficient check-in/out processes, provide information, resolve complaints promptly, and maintain a professional, welcoming atmosphere.

• Operations & Administration: Oversee daily administrative functions, including scheduling, record-keeping, data entry, and supply management. Efficiently handle office communications, including calls and correspondence.

• Reservation & Security Oversight: Supervise reservation systems, process guest payments, ensure adherence to property security protocols, and coordinate effectively with housekeeping and other departments to ensure seamless service.

• Team Leadership: Lead, train, and direct front office personnel to ensure high performance and adherence to hospitality standards.

Qualifications and Skills:

• Education: Bachelor’s or Master’s degree in a relevant field.

• Experience: 1–3 years of proven experience in the hotel and hospitality industry.

• Core Competencies: Strong leadership, multitasking, and organizational skills. Proficiency in hospitality-focused software and technology.

• Soft Skills: Excellent interpersonal and communication abilities, with a demonstrated aptitude for complex problem-solving and conflict resolution.

• Location: Must reside within Ikorodu, Lagos.

• Additional: Candidates must share our core values as a Christian organization.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their resume and cover letter to: adamng2016@gmail.com using the Job Position as the subject of the mail.