FRONT DESK RECEPTIONIST AT OM INNOVATIONS

About Company:

We are your IT, design, and project management crew. Need a tech upgrade? Dream space refresh? We got you covered

Job Description:

• Greet and welcome clients warmly, ensuring a premium customer experience from arrival to departure.
• Manage appointments, client scheduling, and enquiries efficiently (in person, by phone, by email, and on WhatsApp).
• Process client payments accurately, handle cash, and maintain organized records.
• Maintain a clean, tidy, and professional front desk and reception area.
• Coordinate with therapists, aestheticians, and management to ensure smooth service delivery.
• Handle client concerns courteously and escalate issues where necessary.
• Uphold brand standards, confidentiality, and a high level of customer satisfaction.

Requirements:

• Diploma or Certificate in Business Administration, Hospitality, or a related field.
• Proven experience in a front desk, customer service, or beauty/spa industry role.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Professional appearance and demeanor aligned with a luxury spa environment.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Must reside in or around Victoria Island for easy commute

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply