FRONT DESK OFFICER AT SODIUM GROUP | FRONT DESK JOBS IN LAGOS

About Company:

Sodium Group is a multi-disciplinary team of marketing professionals committed to providing sustainable and profitable brand growth solutions.

Job Description:

We are seeking a smart, well-spoken, and highly organized Front Desk Officer to serve as the professional face of our organization. This is a vital role designed for a "Director of First Impressions"—someone who understands that the way a visitor is welcomed can define the company's reputation.

Your mission is to manage the reception area with excellence, ensuring that every guest is attended to professionally while providing the administrative support needed to keep daily operations moving smoothly. If you possess a polished professional appearance, a proactive attitude, and the communication skills to handle diverse enquiries, we want you at our front desk.

Requirements:

1. Guest Experience & Reception Management

• Professional Welcome: Greet and attend to all visitors and clients with warmth and professionalism, ensuring they are directed to the appropriate department.

• Ambience Stewardship: Maintain a tidy, organized, and presentable reception area at all times to reflect the company’s high standards.

• Information Hub: Act as the primary point of contact for general enquiries, providing accurate information about the company’s services.

2. Administrative & Operational Support

• Workflow Coordination: Handle basic administrative tasks, including managing office supplies, sorting mail, and coordinating deliveries.

• Communication Management: Oversee the reception telephone line, ensuring calls are routed correctly and messages are taken with precision.

• Scheduling Assistance: Support internal teams by managing meeting room bookings and assisting with basic documentation as needed.

3. Professionalism & Brand Integrity

• Attitude & Presence: Maintain a professional appearance and a "can-do" attitude that fosters a positive atmosphere for both staff and visitors.

• Confidentiality: Ensure that all visitor logs and internal information handled at the front desk are kept secure and confidential.

Qualifications and Skills:

Professional Profile

• Education: Minimum of OND (Ordinary National Diploma) qualification.

• Experience: 1 – 2 years of experience in a front desk, reception, or customer service role.

• Competencies: Excellent verbal and written communication skills with a strong customer-service orientation.

Core Attributes

• Organization: Ability to multitask and stay organized in a busy environment.

• Interpersonal Skills: Friendly and approachable demeanor with the ability to manage diverse personalities.

• Professionalism: High standards of grooming, punctuality, and work ethic.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidate should send their CV to: gbemisolap@sodiumng.com using the Job Position as the subject of the mail.