FRONT DESK OFFICER AT EASTERN & WESTERN HOSPITAL | FRONT DESK JOBS IN ABUJA

About Company:

At Eastern & Western Hospital, we offer both orthodox and alternative medicine. We have unique ideas/techniques for health. At E.W.H, with our team of well trained and experience doctors, health cases are treated with ease.

Job Description:

We are seeking a professional and welcoming Front Desk Officer to join our team in Abuja. The ideal candidate will serve as the first point of contact for our patients and clients, ensuring a seamless, efficient, and compassionate experience. You will play a critical role in managing administrative workflows, maintaining patient records,

Requirements:

• Client Experience: Provide a warm, courteous, and professional welcome to all patients and visitors, ensuring every interaction reflects our commitment to high-quality care.

• Administrative Management: Oversee daily administrative operations, including patient registration, accurate billing processing, appointment scheduling, and handling routine inquiries.

• Communication Hub: Act as the primary point of contact for incoming calls, emails, and correspondence, ensuring messages are directed to the appropriate personnel promptly.

• Confidentiality & Compliance: Strictly maintain patient confidentiality and uphold professional standards, ensuring all data handling aligns with privacy regulations.

• Operational Coordination: Serve as a bridge between patients and clinical staff, ensuring smooth workflows and timely information relay to improve service delivery.

Qualifications and Skills:

• Excellent interpersonal and communication skills.

• Strong organizational skills with the ability to manage multiple inquiries simultaneously.

• High level of proficiency in office management software and billing systems.

• Demonstrable experience in maintaining professional decorum in a high-traffic environment.

• A proactive approach to problem-solving and patient care.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: ewhhumanresource@gmail.com using the Job Position as the subject of the email.