FIELD COLLECTIONS AGENT AT FAIRMONEY | FIELD COLLECTIONS JOBS IN DELTA

About Company:

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. 

Job Description:

• Responsible for driving recovery on delinquent accounts through structured field visits, customer engagement, and disciplined follow-ups, while actively managing portfolio roll rates to minimize migration across DPD buckets.

Key Responsibilities

• Conduct daily field visits to defaulting customers (agents and merchants) to drive repayments.
• Meet daily productivity targets (calls, visits, right-party contacts, promises to pay, and collections).
• Manage assigned portfolio to reduce roll rates and prevent movement into higher DPD buckets.
• Track, follow up, and convert promises to pay (PTPs) into actual payments.
• Negotiate repayment plans and settlements within approved guidelines.
• Maintain accurate records of all activities and customer interactions.
• Verify customer information and update records to improve contactability.
• Prioritize accounts based on delinquency stage and recovery potential.
• Escalate non-responsive or high-risk accounts where necessary.
• Ensure accurate and timely reporting of all daily recovery activities on the designated collections management system.
• Ensure compliance with internal policies and regulatory requirements

Requirements:

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply
 

Recruitment Process

• A screening call with the Recruiter for 30 minutes.
• Technical interview with the Hiring Manager ~30 minutes.