EXPERIENCED RESTAURANT (QSR) MANAGER AT FOOD CONCEPTS PLC | RESTAURANT MANAGER JOBS IN LAGOS

About Company:

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

Job Description:

We are seeking a high-performing Restaurant Manager to lead our operations in Agidingbi. This role is designed for a QSR professional with a "bottom-line" mindset and a passion for operational excellence. You will be responsible for the full spectrum of restaurant management from driving sales growth and managing P&L to fostering team development and ensuring a world-class customer experience.

The ideal candidate is a strategic leader who has already proven their ability to scale operations in a top-tier QSR environment and possesses the financial discipline to manage tight controls.

Requirements:

Operations & Financial Control

• P&L Management: Take full ownership of the restaurant’s Profit and Loss statement; identify trends, manage costs, and implement strategies to drive profitability.

• Financial Planning: Execute rigorous financial controls, including inventory management, waste reduction, and cash handling protocols.

• Process Excellence: Oversee daily operations to ensure compliance with global QSR standards for speed, quality, and hygiene.

Sales Building & Customer Service

• Revenue Growth: Develop and execute local store marketing initiatives to build sales and increase customer footfall.

• Customer Experience: Maintain a high standard of service, ensuring that every guest receives a fast, professional, and pleasant experience.

• Feedback Management: Proactively address customer feedback and resolve complaints to maintain the brand’s reputation.

People Development & Leadership

• Team Training: Lead and mentor a high-energy team, focusing on skill development, cross-training, and career progression.

• Performance Tracking: Set clear KPIs for staff and conduct regular performance reviews to ensure a high standard of productivity.

• Culture Building: Foster a positive, collaborative work environment that reduces staff turnover and encourages high performance.

Qualifications and Skills:

• Education:

  • First Degree, HND, or OND.

  • Minimum of Second-Class Lower Division / Lower Credit (or equivalent experience).

• Experience:

  • Minimum of two (2) years of hands-on managerial experience in a top-tier Quick Service Restaurant (QSR).

  • Trackable achievements in Operations, P&L management, and Sales Building.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: careers@foodconceptsplc.com using the Job Position as the subject of the mail.

Note: Food Concepts PLC will not be liable for relocation or accommodation expenses for successful candidates; as such, only candidates who can conveniently live and work in the stated location will be considered.