DENTAL RECEPTIONIST AT GLISTEN DENTAL CLINIC | DENTAL RECEPTIONIST JOBS IN ABUJA

About Company:

Glisten Dental Clinic is a modern dental practice and a subsidiary of Advanced Dental Clinic, committed to delivering high-quality, patient-centred oral healthcare.

Job Description:

We are seeking a smart, well-spoken, and strategically elite Dental Receptionist to anchor the patient engine of our facility. In the competitive dental healthcare market, success is defined by "Patient Sovereignty", the ability to harmonize professional welcoming with the clinical precision required for Lead Conversion, high-fidelity appointment scheduling, and multi-platform communication management. This role is designed for an "Experience Architect" with an HND/BSc who can blend "Communication Grit" (converting inquiries into booked appointments) with the "Technical Agility" required to master Google Calendar, WhatsApp Business, and CRM tools.

Requirements:

1. Inquiry Orchestration & Conversion Governance

• Conversion Sovereignty: Lead the effort to convert leads and inquiries into booked appointments with millimetric focus, acting as the primary "Source of Clinical Growth."

• Platform Architecture: Manage phone calls, WhatsApp, and social media inquiries with professional poise, ensuring every interaction acts as a "Source of Brand Trust."

• Scheduling Stewardship: Coordinate patient appointments efficiently using Google Calendar, maintaining the "Source of Operational Flow" for the medical team.

2. Patient Resilience & Communication Logic

• Reception Sovereignty: Welcome and attend to patients with high-fidelity professionalism, acting as the primary "Source of First Impressions."

• Follow-up Architecture: Execute rigorous post-treatment and review follow-ups, providing the "Analytical Foundation" for patient retention and long-term care.

• Liaison Stewardship: Ensure "Zero-Friction" communication between doctors and patients, maintaining the "Source of Clinical Transparency."

3. Data Integrity & Technical Power

• Record Sovereignty: Maintain accurate patient files and billing information with clinical precision, acting as the "Source of Administrative Truth."

• Tech-Savvy Architecture: Utilize basic CRM tools and digital communication platforms to optimize the "Source of Patient Management."

• Organization Logic: Exercise strong multitasking and time-management skills to ensure the front desk remains a "Source of Order" during peak hours, utilizing HND/BSc-level analytical skills.

Qualifications and Skills:

Professional Profile

• Education: Minimum of HND / BSc in any related field.

• Experience: Prior experience in a Dental or Medical facility is a significant strategic advantage.

• Technical Mastery: High proficiency in WhatsApp Business, Google Calendar, and basic CRM tools.

Core Competencies

• Sales Grit: Strong ability to persuade and convert inquiries into firm commitments.

• Communication Sovereignty: Well-spoken and articulate with excellent written skills for digital engagement.

• Operational Power: Highly organized, proactive, and intensely customer-focused.

Salary

Application Closing Date: Not specified

Application Instructions:

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