BUSINESS OPERATIONS LEAD AT SKACHE INTEGRATED SERVICES LIMITED | BUSINESS OPERATIONS JOBS IN LAGOS

About Company:

Skache Integrated Services Limited, a Human Resources company, is recruiting suitable candidates to fill the position below:

Job Description:

We are seeking a high-velocity and strategically elite Business Operations Lead to anchor the growth engine of our physical and digital channels. In the specialized landscape of textiles and retail innovation, success is defined by "Channel Sovereignty", the ability to harmonize in-store excellence with the clinical precision required for E-commerce Synchronization, Social Media Conversion, and Supply Chain Integrity. This role is designed for a "Growth Architect" with 3–5 years of experience who can blend "Operational Grit" (mentoring sales teams and managing shop assistants) with the "Strategic Agility" required to oversee Instagram/WhatsApp promotions and forecast seasonal fabric trends.

Requirements:

1. Omnichannel Orchestration & Team Governance

• Leadership Sovereignty: Manage and mentor a diverse team of inventory managers and sales attendants with millimetric focus, acting as the primary "Source of Team Alignment."

• Briefing Architecture: Conduct daily briefings and task assignments to foster collaboration between physical and digital teams, providing the "Structural Foundation" for seamless operations.

• Coordination Stewardship: Synchronize website listings and social media content calendars with in-store activities, ensuring the "Source of Brand Consistency" is elite.

2. Tactical Resilience & Inventory Logic

• Supply Sovereignty: Work with the inventory manager to maintain optimal stock levels and minimize waste, acting as the primary "Source of Asset Preservation."

• Forecasting Architecture: Monitor textile and design trends to anticipate seasonal demand, providing the "Analytical Foundation" for timely replenishment.

• Efficiency Stewardship: Optimize staffing schedules and implement cost-saving measures, maintaining the "Source of Operational Lean-ness."

3. Financial Integrity & Experience Power

• Accountability Sovereignty: Track sales performance and prepare monthly profitability reports, acting as the primary "Source of Financial Visibility."

• Journey Architecture: Ensure a seamless transition for customers moving between online queries and in-store pickups, providing the "Visual Foundation" for superior customer experience.

• Resolution Logic: Utilize 3–5 years of retail management expertise to address escalated complaints and identify areas for improvement, maximizing the "Source of Growth."

Qualifications and Skills:

Professional Profile

• Experience: 3–5 years in retail management, specifically within textiles, fashion, or lifestyle.

• Education: Bachelor’s degree in Business Administration, Retail Management, or a related field.

• Tech Mastery: Proficiency in Inventory Management Software and E-commerce platforms.

Core Competencies

• Strategic Grit: Ability to lead dynamic teams and execute growth strategies in a fast-paced environment.

• Operational Sovereignty: Familiarity with social media marketing (Instagram/WhatsApp) and content scheduling.

• Leadership Power: Strong communication and problem-solving abilities to manage both staff and customer expectations.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their Resume to: jobs@skacheintegrated.com using the job title as the subject of the mail.