ASSISTANT MANAGER AT WOODGATE STRUCTURE LIMITED | MANAGER JOBS IN RIVERS

About Company:

Woodgate Structure Limited - Our client, a Restuarant is recruiting to fill the position above.

Job Description:

We are seeking a disciplined and service-oriented Assistant Manager to oversee the daily operations of our facility in Choba. In this role, you will be a key pillar of our leadership team, responsible for maintaining high service standards, managing personnel, and ensuring a seamless experience for every customer. You will balance administrative precision such as payroll and scheduling with hands-on floor management and staff mentorship.

The ideal candidate is a proactive leader who can maintain professional composure in a high-pressure environment while driving the team toward operational excellence.

Requirements:

Personnel Management & Leadership

• Talent Integration: Oversee the appointment of new staff; lead the induction process and provide ongoing mentorship to ensure team members align with company culture and service standards.

• Operational Scheduling: Design and manage staff shift rosters to ensure optimal coverage during peak and off-peak hours.

• Floor Coordination: Strategically assign tables and sections to waitstaff to ensure balanced workloads and efficient service flow.

Customer Relations

• Grievance Resolution: Act as the primary point of contact for complex customer inquiries, resolving questions and grievances with professional diplomacy.

• Experience Oversight: Monitor the floor to ensure all guests receive timely, high-quality service and that the facility's reputation is upheld.

Administrative & Financial Oversight

• Payroll Administration: Conduct all payroll activities with extreme accuracy, ensuring staff are compensated correctly and on time.

• Accountability: Maintain meticulous records of staff performance, attendance, and operational incidents for management review.

Qualifications and Skills:

• Education: Bachelor’s Degree or HND in Hospitality Management, Business Administration, or a related field is preferred.

• Experience: * Proven experience in a supervisory or assistant management role within the hospitality or service industry.

  • Demonstrable experience in staff training and conflict resolution.

• Technical Skills:

  • Administrative Accuracy: Strong numerical skills for payroll processing and scheduling.

  • Software Literacy: Proficiency in Microsoft Office (Excel) and basic knowledge of point-of-sale (POS) or management software.

• Core Competencies:

  • Leadership: Ability to mentor a diverse team and maintain a positive work environment.

  • Communication: Excellent interpersonal skills with the ability to remain calm under pressure.

  • Organization: Superior time management and multitasking abilities.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: woodgatejobs@gmail.com using the Job Position as the subject of the email.