AGENT / MERCHANT NETWORK DEVELOPMENT OFFICER

About Company:

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Description:

• Develop and Implement strategies for growing and sustaining a vibrant Agent & Merchant network in the Regions
• Develop the distribution and field force management strategies and tactics for the assigned region 
• Plan and execute training and retraining of Agent/ Merchants/Ambassadors (onboarding, day-to-day operations, etc.) and Branch team (Agent/Merchant recruitment and management)
• Engage with stakeholders (Retail Line Executives, Group Heads, Business Development Managers & Business Managers, etc) to implement strategic and tactical growth plans for assigned region 
• Analyze market developments and provide strategic and tactical responses to competitor offerings and trends in line with banks strategies to the Unit Head, Distribution & Sales, FIS. 
• Monitor and render periodic reports and recommendations on Agent & Merchant, Ambassadors and Branch performance to the Unit Head, Distribution & Sales, FIS.
• Implement strategic marketing initiatives in line with set KPIs to drive network growth and visibility in the states they cover.

Requirements:

Education:

• B.Sc. in relevant discipline 
• Additional Professional Certification is an added advantage

Experience:

• Minimum of 3 years cognate experience (Financial Services/Payments/Sales/Brand Management/Marketing/Operations

Salary

Application Closing Date: 24th June, 2025

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY