ACCOUNT MANAGER AT RATEHAWK (REMOTE)

About Company:

RateHawk - Founded in 2016 (part of Emerging Travel Group, est 2020) and created for travel market professionals, RateHawk has become one of the fastest-growing platforms for B2B industry players. An innovative and reliable partner for tens of thousands of travel agents, tour operators, and corporate clients.

Job Description:

• Expand and consolidate presence in the assigned territory; 
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
• Collaborate with the sales team to identify and grow opportunities within the territory;
• Follow-up with existing and new partners in order to provide system training;
• Position the brand within the travel trade through ongoing product presentations and networking events;
• Address incident issues, ensuring partners support; 
• Payments control: oversee and ensure accuracy in transaction processing;
• Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market & competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems;
• Maximize and develop API deals with the potential and existing partners.

Requirements:

• Relevant Experience. Minimum of 2 years of successful experience in account management or business development of B2B companies within the travel industry;
•  Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
• Language knowledge. Fluent in English;
• Travel Requirements. Up to 30%  of travel time may be required; 
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Location: Must be based in South Africa.
• Competence in API technology deals is a plus.

Salary

Application Closing Date: Not specified

Application Instructions:

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